Overview
JOB SUMMARY
What you will be doing:
Social Media Strategy & Execution
- Support the development and execution of organic and paid strategies across platforms like Instagram, Facebook, X, and YouTube—ensuring content aligns with brand standards and campaign goals.
Paid Campaign Management
- Collaborate with agencies to plan, launch, and optimize paid social campaigns, including audience targeting, creative testing, and budget pacing.
Community Management
- Lead day-to-day engagement by managing responses to comments, DMs, and mentions with a consistent brand voice; monitor sentiment and raise issues as needed.
Playbook Development
- Build and maintain a community management playbook to ensure timely, brand-appropriate, and consistent interactions across platforms.
Analytics & Reporting
- Use tools like Sprout Social to track performance, analyze KPIs (CTR, engagement, ROAS, sentiment, etc.), and deliver actionable insights.
Performance Communication
- Prepare weekly and monthly reports to share social media performance trends and recommendations with internal partners.
Cross-Functional Collaboration
- Partner with digital, media, creative, brand, PR, and e-commerce teams to align messaging, promotions, and campaign execution.
Qualifications
- Bachelor’s degree in Marketing, Communications, or a related field.
- 3+ years of hands-on experience handling both organic and paid social media campaigns directly (not just agency oversight).
- Proficiency in social media tools such as Sprout Social, Hootsuite, or Sprinklr.
- Strong grasp of social KPIs, A/B testing, and campaign optimization strategies.
- Experience handling large-scale community engagement across platforms.
- Ability to analyze performance data and translate insights into actionable recommendations.
- Background in CPG, retail, or lifestyle brands, with exposure to influencer and UGC strategies and basic knowledge of platform-specific creative specs.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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