Social Media Community Manager

Entain Group; City of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global gaming company in London seeks a Social Media Community Manager to create engaging content for its iconic brand. The role offers hybrid working with opportunities for personal development and involvement in major sports events. Ideal candidates are passionate about sports and have experience in social media content creation. This full-time position provides additional benefits, including private healthcare and a group annual bonus.

Benefits

Group annual bonus

Private Healthcare support

Hybrid working arrangement

ShareSave scheme

Development opportunities

Wellbeing support

Qualifications

• Minimum one year of professional experience in a social media or sports-related role.
• Experience in content creation and copywriting for social media.
• Strong knowledge of social media channels like Facebook, Instagram, and YouTube.

Responsibilities

• Create engaging content for social channels.
• Interact with followers and respond to queries.
• Monitor social media trends for timely content.

Skills

Social media content creation

Communication skills

Knowledge of mainstream sports

Organizational skills

Job description

Company Description

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30 well‑known brands and over 29,000 people. When we win, we win together.

Our vision is to be the world number one in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast‑paced world of entertainment.

Job Description

Do you live and breathe football and major sports events, and know your way around socials? Are you ready to represent one of the UK’s most iconic brands and connect with a passionate community of fans? If so, here at Entain we’ve got the perfect role. We’re on the hunt for a dynamic and creative Social Media Community Manager (SMCM) to join our newly‑formed social media team. In the role you will be responsible for creating engaging social content for one of the biggest sports brands in the UK, Ladbrokes, and reporting to the Head of Social Media.

As Our Social Media Community Manager, You’ll

• Craft engaging, entertaining, and topical content for our organic social channels: Facebook, X, Instagram, and YouTube.
• Represent the voice of Ladbrokes, staying true to our brand personality and tone in every post and interaction.
• Monitor social media trends and keep your finger on the pulse of major sporting events to ensure our content is always relevant and timely.
• Interact with followers, responding to queries and comments in collaboration with our retail and digital Customer Support teams.
• Collaborate closely with the PR team to align our social media activities with broader campaigns and initiatives.
• Support the Head of Social Media in brainstorming and creating standout social content that aligns with our marketing strategy.
• Travel to key sporting events to capture on‑ground content that excites and engages our community.

Qualifications

• A minimum of one year’s professional experience in a social media role, or a betting or sports‑related role.
• Experience of social media content creation and copywriting with a high level of interest in, and knowledge of, a range of mainstream sports, including football.
• Strong working and/or personal knowledge and experience of social media channels (X, Facebook, Instagram and YouTube).
• Strong verbal and written communication skills.
• Motivated and organised with a proven ability to work in a fast‑paced always‑on environment.
• Willing and able to work evenings and weekends on a shift pattern.

Additional Information

• Eligible for group annual bonus.
• Private Healthcare support.
• Hybrid working – 2 days a week in our Stratford, London office.
• A stake in our success through our ShareSave scheme.
• Great development opportunities.
• Wellbeing support, and so much more.

Seniority Level

Executive

Employment Type

Full‑time

Job Function

Marketing

Industries

Entertainment Providers

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Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At Entain, we do what’s right. It’s one of our core values and that’s why we’re taking the lead when it comes to creating a diverse, equitable and inclusive future for our people and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.