SIA Licensed Resort Safety Officer - Controller/Door Supervisor

Butlins Skyline LTD; Skegness; On-site; GBP 20,000 - 24,000; Full time

Job summary

A resort company in Skegness is seeking a Resort Safety team member to ensure guest safety by conducting patrols, maintaining access control, and providing excellent customer service. The role requires a Level 2 CCTV qualification, a valid SIA license, and a full UK driving license. Evening work is predominant, and live-in accommodation may be available for those relocating.

Benefits

Live-in accommodation may be available

Qualifications

• Hands-on approach with ability to work under pressure.
• Positive 'people person' attitude.
• Availability for predominantly evening work.

Responsibilities

• Ensure guests feel safe and secure throughout their stay.
• Conduct regular patrols of the resort.
• Maintain access control at resort entrances.

Skills

Customer service skills

Security knowledge

Communication skills

Education

Level 2 CCTV/Public Space Surveillance Qualification

Valid SIA License

Full UK driving license

Job description

Overview

Department: Resort Safety

Employment Type: Permanent - Full Time

Location: Skegness

Reporting To: Lynne Richings

Description

About the Role

As part of our Resort Safety Team you will need to deal with a wide range of challenges which require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in our control room, in one of our multiple licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests\' safety is your priority. You will carry out regular patrols of the Resort, welcome our guests to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin\'s, SIA and local licensing laws when working in our licensed venues.

Typical working hours: Predominantly evening work over 37 hours per week. This qualified role is permanent, and is paid fortnightly.

Live in accommodation may be available for those aged 18 and over and if relocating to the area.

About You

You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive ‘people person’ attitude.

It is essential that you hold a Level 2 CCTV/Public Space Surveillance Qualification, a valid SIA License and a full UK driving license as you will be required to drive company vehicles around resort.