Shop Manager: Lead Betting Retail Team + Benefits

Betfred Group; Sheerness; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading bookmaker in the UK is seeking a Shop Manager to lead a retail team and ensure exceptional customer service and compliance. Responsibilities include managing shop performance, promoting safer gambling, and creating a welcoming environment for customers. Ideal candidates will have previous management experience, outstanding customer service skills, and a passion for the betting industry. A range of employee benefits is offered.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Financial wellbeing package

Mental health support

Qualifications

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• Previous management experience in the betting or gambling industry.
• Outstanding customer service skills.

Responsibilities

• Responsible for shop's performance and team leadership.
• Ensuring highest retail standards and customer experience.
• Promoting safer gambling practices.

Skills

Outstanding customer service skills

Ability to build credible relationships

Management experience

Eagerness to learn and develop

Job description

A leading bookmaker in the UK is seeking a Shop Manager to lead a retail team and ensure exceptional customer service and compliance. Responsibilities include managing shop performance, promoting safer gambling, and creating a welcoming environment for customers. Ideal candidates will have previous management experience, outstanding customer service skills, and a passion for the betting industry. A range of employee benefits is offered.