Shop Manager

Greggs plc; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead their team and deliver outstanding customer service. You’ll ensure a clean and welcoming environment while engaging in food preparation and team development. Ideal candidates will have supervisory experience and a background in retail or food service. The position offers competitive pay, employee discounts, and a range of benefits.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

Health and Wellbeing App

Long service awards

Pension scheme with contributions matched up to 7%

Qualifications

• Proven experience as a Supervisor or Line Manager.
• Experience delivering excellent customer service.
• Experience in food-on-the-go or retail environments.

Responsibilities

• Lead the team to deliver amazing results.
• Maintain the excellent standards of the shop.
• Drive high performance through recruitment and training.
• Keep the shop clean, well-stocked, and welcoming.

Skills

Customer service excellence

Team leadership

Food preparation

Recruitment and training

Job description

# Shop Manager### About the roleJoin us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers.We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to:* Lead the team to deliver amazing results and maintain the excellent standards of the shop* Drive high performance through recruitment, training and development, and colleague engagement* Keep a close eye on things like wage controls, waste controls and customer service standards* Roll your sleeves up and get involved in food preparation and serving customers* Ensure the shop is clean, well-stocked and welcoming**What we can offer you*** **Competitive pay** plus commission* **Colleague discount**allowing you and a family member to enjoy up to 50% off your favourite Greggs products* **Free hot drinks**for you to enjoy while on shift* **Paid breaks** allowing you to recharge your batteries* We share **10% of all our profits** with our colleagues* **Health and Wellbeing App** providing Remote GP and Physiotherapy services* **Holiday entitlement that grows** as your career grows with us* Colleague **share plans** to help you invest and save for your future* **Pension scheme** to help you plan for your future. We’ll match your contributions up to 7%* Confidential **employee assistance app and helpline** to help with your wellbeing* **Long service awards**celebrating key milestones in your career* **Savings and discounts** for your everyday shopping, leisure and wellbeing**About you**If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!.