Shift Supervisor: Customer-First Retail Leader

Greggs plc; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK bakery chain is looking for a Shift Manager to join their team. The role involves leading the shop during shifts, motivating staff, and ensuring excellent customer service. Responsibilities include preparing products, maintaining shop standards, and supporting an inclusive culture. The position offers various perks such as colleague discounts, free hot drinks, and a pension scheme. Ideal candidates will have supervisory experience in a customer-focused setting and a passion for delivering exceptional service.

Benefits

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Reliable and demonstrate natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous team supervisory experience in a similar, customer-focused environment.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve our customers in a fast and friendly manner.
• Ensure our displays are fully stocked at all times.

Skills

Leadership

Customer service

Team motivation

Job description

A leading UK bakery chain is looking for a Shift Manager to join their team. The role involves leading the shop during shifts, motivating staff, and ensuring excellent customer service. Responsibilities include preparing products, maintaining shop standards, and supporting an inclusive culture. The position offers various perks such as colleague discounts, free hot drinks, and a pension scheme. Ideal candidates will have supervisory experience in a customer-focused setting and a passion for delivering exceptional service.