Shift Supervisor

The Toby Carvery; Crawley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality brand in Crawley is seeking a Shift Supervisor to lead a team and ensure outstanding service for guests. Responsibilities include day-to-day site operations, maintaining high safety standards, and training team members. Ideal candidates will have a passion for customer service and prior supervisory experience. We offer flexible shifts, discounts across various brands, and a supportive work environment, along with a pension plan and paid holidays.

Benefits

33% discount across all brands

20% discount for friends and family

Pension plan

28 days paid holiday

High-street shopping discounts

Free shares

Financial toolkit (Wagestream)

Qualifications

• Experience in a supervisory role or similar within the hospitality industry.
• Passion for great service and training people.
• Ability to lead a team in a dynamic environment.

Responsibilities

• Lead your team and act as a host to serve guests.
• Maintain high standards of cleanliness and safety.
• Support and train team members.

Skills

Leadership

Customer service

Team management

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Harvester - Hawth Park, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.