Shift Manager: Lead Team, Delight Customers

Greggs plc; Sheffield; On-site; GBP 20,000 - 24,000; Full time

Job summary

A popular food service company in Sheffield is seeking a Shift Manager to lead the team and ensure excellent customer service in a dynamic environment. You will manage the shop in the Manager's absence, inspire your team, and engage with customers across various service channels. Ideal candidates will have supervisory experience and a passion for delivering quality service. The company offers competitive pay, a colleague discount, and additional benefits such as paid breaks and holiday entitlement.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Proven supervisory experience in a customer-focused environment.
• Ability to inspire and motivate a team.
• Passion for exceptional customer service.

Responsibilities

• Engage and motivate the team.
• Ensure high standards and excellent customer experience.
• Maintain cleanliness and presentation of the shop.

Skills

Customer service

Leadership

Team motivation

Job description

A popular food service company in Sheffield is seeking a Shift Manager to lead the team and ensure excellent customer service in a dynamic environment. You will manage the shop in the Manager's absence, inspire your team, and engage with customers across various service channels. Ideal candidates will have supervisory experience and a passion for delivering quality service. The company offers competitive pay, a colleague discount, and additional benefits such as paid breaks and holiday entitlement.