Shift Lead, Food Service (Flexible Shifts)

Marks & Spencer Plc; Chesham Bois; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Shift Lead to oversee the fill operation, manage resources effectively, and ensure outstanding standards of customer service. The ideal candidate will coordinate operational tasks, lead a team, and model the company's values. Strong digital capabilities and adaptability are essential, coupled with effective coaching skills. This role offers the chance to contribute significantly to store success and customer satisfaction in Chesham Bois.

Qualifications

• Good level of digital capability to access and utilize systems.
• Strong knowledge of operational excellence and commercial operations.
• Ability to maintain high presentation standards.

Responsibilities

• Lead the fill operation, readying the sales floor for trading.
• Coach colleagues on best practices to enhance productivity.
• Coordinate resource allocation for operational tasks.

Skills

Customer service

Team leadership

Digital capability

Communication

Adaptability to change

Job description

A leading retail company is seeking a Shift Lead to oversee the fill operation, manage resources effectively, and ensure outstanding standards of customer service. The ideal candidate will coordinate operational tasks, lead a team, and model the company's values. Strong digital capabilities and adaptability are essential, coupled with effective coaching skills. This role offers the chance to contribute significantly to store success and customer satisfaction in Chesham Bois.