Shift Engineer- Chester

CBRE; Chester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading provider of facilities management in Chester is seeking a Shift Engineer. The role entails resolving daily work orders, maintaining logs, and ensuring compliance with safety requirements. Ideal candidates will have strong technical skills and be educated to a minimum of City & Guilds in Electrical. This is a full-time position that demands excellent communication and administrative abilities, along with a strong commitment to customer service.

Qualifications

• Educated to a minimum of City & Guilds in Electrical (or HNC).
• Highly conversant in Microsoft Office suite.
• Ability to interrogate and operate BMS systems.

Responsibilities

• Resolve and complete day-to-day work orders to meet customer satisfaction targets.
• Maintain an up-to-date log of work completed and outstanding items.
• Participate in the critical services training program.

Skills

Good technical & fault-finding skills

Excellent administrative skills

Strong interpersonal and communication skills

Self-motivated with drive to deliver exceptional service

Education

City & Guilds in Electrical (or HNC)

Job description

Shift Engineer – Chester

CBRE Global Workplace Solutions is a leading provider of integrated facilities and corporate real‑estate management. We are recruiting a Critical Services Shift Technician to join the team in Chester.

About the Role

As a CBRE Critical Services Technician, you will resolve and complete day‑to‑day work orders to meet customer satisfaction targets and ensure completion within the required time frame. This job is part of the Critical and Technical Services function, responsible for technical maintenance services in critical client environments.

Role Responsibilities

• Qualify and act as an appointed Authorized Person (AP) within 6 months of onboarding.
• Maintain an up‑to‑date log of work completed and outstanding items through the in‑house system.
• Ensure that all contractors and staff comply with all company, client safety, and security requirements.
• Participate in the critical services training program.
• Maintain effective communication with the client and management team.
• Work collaboratively with other technicians to share expertise and resolve operational problems.
• Provide holiday, training & sickness cover for other members of the shift team.
• Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.
• Log and action all out‑of‑line situations with incident reports.
• Use existing procedures to solve straightforward problems, exercising limited discretion.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

Role Requirements

Essential

• Good technical & fault‑finding skills.
• Educated to a minimum of City & Guilds in Electrical (or HNC).
• Excellent administrative skills.
• Computer literate.
• Highly conversant in Microsoft Office suite.
• Strong interpersonal and communication skills.
• Procedure writing.

Desirable

• Apprenticeship (or equivalent programme in Electrical / Mechanical Installation).
• Report writing.

Knowledge

Essential

• Excellent knowledge of the operation of Mechanical & Electrical Services.
• Ability to interrogate and operate BMS systems.
• Knowledge of business‑critical services such as UPS, generators and comms rooms.

Desirable

• 18th Edition IEE regulations.
• HV trained.

Aptitude

• Work under own initiative.
• High level of personal integrity.
• Take ownership of issues and ensure completion.
• Organise and manage own workload.
• Good verbal and written communication to all seniority levels.
• Understanding of customer needs and standards.
• Presentable and smart.
• Self‑motivated with drive to deliver exceptional service.
• High energy, confident and stable manner.
• Organised, able to prioritise and deliver within high‑pressure, business‑critical environments.
• Committed to excellent customer service.
• Work under pressure while remaining calm and focused.
• Make sound decisions based on fact and experience.
• Collaborate with team members.

Circumstances

• Required to work 08:00‑17:00, Monday to Friday.
• Provide out‑of‑hours accessibility as part of escalation procedure.
• Must be flexible regarding working hours.

Core Competencies

Essential

• Exceptional customer focus.
• Good understanding of customer requirements.
• Able to build enduring relationships.
• High level of responsiveness.Good verbal and written communication skills.
• Analytical.

Desirable

• Personal drive for results – works to exceed goals, expectations, and standards.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real‑estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on respect, integrity, service and excellence, and we value diverse perspectives, backgrounds and skillsets. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Additional Information

Service line: GWS Segment | Seniority level: Entry level | Employment type: Full‑time | Job function: Engineering and Information Technology