Service Manager — Nights & Weekends

Hy-Vee; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent grocery retailer is seeking a qualified Service Manager to supervise grocery store operations. This role involves overseeing staff, ensuring exceptional customer service, and maintaining a positive shopping atmosphere. The ideal candidate has a high school diploma and prior experience in customer service or management. The position may require night and weekend shifts and includes responsibilities like scheduling, employee training, and customer interaction. A team-oriented approach and problem-solving skills are essential for success.

Benefits

Competitive pay

Employee discounts

Health benefits

Qualifications

• Must possess customer service skills to ensure a positive shopping experience.
• Requires problem-solving abilities for resolving customer inquiries.
• Experience in managing or supervising staff preferred.

Responsibilities

• Supervise and coordinate the activities of grocery store employees.
• Maintain customer service standards throughout the store.
• Ensure compliance with safety procedures.

Skills

Customer service

Problem-solving

Teamwork

Education

High School diploma or equivalent

Tools

Cash registers

Forklift

Job description

A prominent grocery retailer is seeking a qualified Service Manager to supervise grocery store operations. This role involves overseeing staff, ensuring exceptional customer service, and maintaining a positive shopping atmosphere. The ideal candidate has a high school diploma and prior experience in customer service or management. The position may require night and weekend shifts and includes responsibilities like scheduling, employee training, and customer interaction. A team-oriented approach and problem-solving skills are essential for success.