Service Manager

Project6; Keighley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community service provider in Keighley is seeking a role focused on managing day-to-day service delivery and supporting a team of recovery workers. You will collaborate with partners and stakeholders, ensuring health and safety while empowering individuals with substance use challenges. A commitment to inclusivity and effective service development is essential for this position. This is an excellent opportunity for a passionate leader who can drive positive change in the community.

Qualifications

• Experience in managing and supporting teams.
• Strong understanding of health and safety protocols.
• Ability to work effectively with various stakeholders.

Responsibilities

• Supervise and support recovery and admin teams.
• Help clients improve health and overcome barriers.
• Manage day-to-day service delivery effectively.

Job description

Purpose of the Job

• The role is responsible for all day-to-day service delivery of a comprehensive project area/partnership.
• You will manage, lead and support a team of recovery, group and admin workers.
• You will actively work within the Operational Leadership Team and support the Deputy Director(s) of Operations.
• You will work closely with Partners, Funders, and other stakeholders to deliver and develop services.
• You will support and signpost individuals and families to engage with other supportive services.
• You will have day to day responsibility for Health and Safety for the specified area of provision.

Main Duties and Responsibilities

• Support and formally supervise workers and/or senior workers.
• Ensure that your team are supported to follow procedures and protocols.
• Support the health safety and wellbeing of your team and the staff within your area.
• Review and assess the needs of people who use our services with an alcohol or drug problem within a variety of settings.
• Support people who use our services to improve general health, including dietary needs, personal hygiene.
• Support people who use our services to improve their social situation, including assistance with housing, benefits, accessing community services and budgeting.
• Work with people who use our services to remove any structural and social barriers to accessing treatment services.
• Support individuals and families to access appropriate treatment and recovery services.
• Keep accurate and confidential records including supervision and training records.
• Produce relevant documents and reports in support of the role.
• Work with colleagues to develop and improve services delivered.
• Attend and contribute to meetings with other staff and partners.

Project 6 is committed to being a safe, healthy, and non-discriminatory employer. You will need to abide by our Code of Conduct, health and safety and HR Policies.

If you need support of any kind in order to complete your application, please contact [e-mail] or by telephone on 01535 610180.

We kindly ask all applicants to complete an equality and diversity monitoring form. This is completely anonymous and is not part of any recruitment process. Gathering information in this way helps us to ensure we are an inclusive employer.

Complete the monitoring form

Person Specification and Job Description