Service Manager

Consensus Support; Tendring; On-site; GBP 34,000 - 40,000; Full time

Job summary

A community-focused care provider in the UK is seeking a Dual Registered Service Manager to lead teams in Brightlingsea and Clacton-on-Sea. The ideal candidate will have experience with individuals with learning disabilities and complex behaviors, strong leadership skills, and a Level 3 qualification in Health & Social Care. Competitive salary and comprehensive benefits package including a bonus scheme, generous annual leave, and professional development opportunities are offered.

Benefits

Discretionary 10% annual bonus

26 days annual leave + bank holidays

Holiday purchase scheme

Long service awards

Learning & development opportunities

Life Assurance benefit

Wagestream access

Employee discounts

Health & wellbeing support

Qualifications

• Experience working with those with Learning Disabilities or complex behaviours.
• Looking for a new challenge as an experienced Service Manager.
• Minimum Level 3 qualification in Health & Social Care.

Responsibilities

• Ensure the service runs smoothly and achieves quality excellence.
• Promote personal growth & development of the team.
• Manage financial performance effectively.

Skills

Experience with Learning Disabilities

Strong leadership skills

Interpersonal skills

Communication skills

Flexibility

Education

Level 3 qualification in Health & Social Care

Job description

Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing teams in Brightlingsea and Clacton-on-Sea, Essex.

We believe that great leaders are the key to delivering exceptional care and services to the people we support – as well as support from your Area Director, you’ll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey.

Role: Dual Registered Service Manager

Salary: Up to £40,000 per annum

Service: Church Road & Walton Road, Essex

Your Service

Our supported living service in Brightlingsea & Clactonare a place for people to call their own home, whilst also having expert care and support from our dedicated team who will assist with anything each individual needs – home maintenance, daily living, or working towards that next big goal. Having the responsibility of your own home can be daunting, but the people living here love having the space to make their own and the independence to live a great life.

Your Role

From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team – every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues’ lives and the people we support – and are an integral part of ensuring everyone at Consensus has the opportunity to flourish.

• Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential.
• Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
• Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
• Effectively manage financial performance, with financial resources appropriately managed & controlled.
• Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner.
• Ensure full and accurate reporting of management information, maximising quality and compliance.
• The role requires you to be registered with the Care Quality Commission (CQC).

Our Benefits

Consensus is a certified Great Place to Work and has been recognised as one of the UK’s Best Workplaces for Women. Here’s just a small selection of the benefits you’ll enjoy:

• Bonus Scheme: Discretionary 10% annual bonus scheme.
• Annual Leave: 26 Days Annual Leave + Bank Holidays, rising to 30 days with length of service.
• Holiday Purchase Scheme: Purchase an additional two days’ annual leave each year.
• Recognition & Rewards: Including long service awards and a recognition platform.
• Learning & Development: Supporting your personal and professional growth with Consensus Academy.
• Life Assurance: Benefit of twice your annual salary.
• Wagestream: Withdraw a percentage of your wages as you earn them before payday.
• Discounts: From over 150 retailers through our employee benefits platform.
• Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we’re here to support you and your teams.

About You

To be successful in this role, you will:

• Have plenty of experience working with those with Learning Disabilities or complex behaviours
• Be an experienced Service Manager looking for a new challenge – with a background in Supported Living or Residential Services.
• Have a minimum of a Level 3 qualification in Health & Social Care – support and training towards Level 4 and 5 is available.
• Bring strong leadership, interpersonal and communication skills.
• Be confident, flexible and efficient – you’re happy to work on a shift basis and, where required, be on call.
• Above all, you’ll be committed to providing person-centred care that provides equitable opportunities to all of those you’re working for.

We are proud to have been officially certified as a Great Place to Work®, and one of the UK’s Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine.

Want to hear more about the role? Call our dedicated in-house recruitment team on 01206 417573.

We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.