Service Engineer (Municipal)

Veolia; Remote; GBP 28,000 - 40,000; Full time

Job summary

A leading environmental services company in the UK seeks a Municipal Service Engineer. This role involves field-based maintenance and support, requiring strong communication skills and prior experience in the municipal market. The ideal candidate will manage technical issues and engage with clients to enhance service reliability. Comprehensive benefits include a company vehicle, flexible work options, and opportunities for career growth.

Benefits

25 days annual leave plus bank holidays

Company vehicle + Fuel card

Commission and Overtime Schemes

Flexible benefits package

Qualifications

• Previous experience as a Service Engineer in the municipal market.
• Strong communication skills and experience engaging with clients.
• Excellent organisational skills, with the ability to prioritise tasks.

Responsibilities

• Conduct preventative and corrective maintenance.
• Provide after-sales technical support to clients.
• Build and maintain strong relationships with clients.

Skills

Communication skills

Client engagement

Time management

Professionalism

Education

NVQ or higher in Mechanical, Electrical or Chemical Engineering

Job description

Overview

Municipal Service Engineer

Location: Field-based to cover across the UK

Position Type: Permanent, Full-time, 37.5 hours a week

Benefits: 25 days annual leave plus bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

What will you be doing?

• On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
• Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
• Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
• Troubleshooting and Fault Finding: You’ll be hands-on, solving challenges to keep systems running smoothly
• On-Call Flexibility: As part of this role, a flexible approach to customers’ needs and working hours is required and may include the need for you to work some weekends and during some public holidays. As you grow in the role, you\'ll join our ‘On-Call Rota’ to ensure our clients receive support when they need it most

What do we need from you?

• Experience: Previous experience as a Service Engineer in the municipal market. Knowledge of sewage and drinking water treatment sites.
• Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
• Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
• Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
• Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
• Driving Licence: A full UK driving licence is essential for this role.

What is in it for you?

• Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.
• Flexible Benefits: We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.
• We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our wellbeing services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.
• Additional Benefits: You also have the option to enrol in a range of flexible benefits, including BUPA Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.

What’s next?

If you feel this role is suited for you, click on the “Apply” button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Diversity & Inclusion

At Veolia Water Technologies UK, we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.