Service Engineer - Harbour Mobile Cranes

Liebherr Group; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading crane manufacturer in Biggleswade seeks a Service Engineer for its Harbour Mobile Cranes. Responsibilities include servicing, inspection, and repair of machinery to enhance customer confidence and satisfaction. Candidates should have GCSEs in Maths and English, a completed NVQ level 3 apprenticeship, and provide exemplary customer service. Join a secure work environment with competitive salary and progressive training opportunities.

Benefits

Competitive salary and benefits

Training and personal development programs

Progressive work environment

Qualifications

• Effective maintenance and repair of Harbour Mobile Cranes.
• Experience working in a similar role within the industry.
• Full clean driving license.

Responsibilities

• Carry out servicing, inspection, and repair at customer premises.
• Develop rapport and relationships with all customers.
• Diagnose specific fault issues and act appropriately.

Skills

Servicing and inspection of machinery

Customer service skills

Fault diagnosis

Education

GCSE’s grade A to C or equivalent in Maths and English

Completed apprenticeship to NVQ level 3

Job description

Service Engineer - Harbour Mobile Cranes

A vacancy has arisen for a Service Engineer (Harbour Mobile Cranes) in our Maritime Crane department. The role contributes to the success of the Maritime Crane department for Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment, ensuring both quality standards and timelines for repair are optimised at all times, leading to increased customer confidence and repeat business whilst ensuring outstanding customer service at all times and working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Responsibilities

• Carrying out, servicing, inspection and repair of machinery and equipment at customer premises or on site.
• Focusing, as a priority, on the company’s harbour crane types, but also to become familiar with other product types.
• Diagnosing specific fault issues and action appropriately.
• Returning all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labelling.
• Ensuring all service information is read, understood and filed.
• Correctly filling all service manuals and that they are consistently updated.
• Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
• Developing outstanding rapport and relationships with all customers.
• Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
• Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.

Qualifications

• GCSE’s grade A to C or 9 to 4 (or equivalent) in Maths and English.
• Completion of a recognised apprenticeship to NVQ level 3 in a related industry.
• Experience working in a similar role within the industry.
• Full clean driving license.

Offer

• The opportunity to work with the industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development programs.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.

Company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)

Contact

Aleksandra Szczepanska
[e-mail]