Service Development Manager

Health Partners Group; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading health and wellbeing provider in the UK seeks a Service Development Manager to drive service initiatives and collaborate with stakeholders in a remote role. Candidates should have a strong background in service development and healthcare, with exceptional communication and problem-solving abilities. The position supports the growth of the division through continuous improvement and innovation.

Benefits

Competitive annual salary

Contributory pension scheme up to 6%

Life assurance

25 days annual leave plus bank holidays

Birthday off (non-contractual)

Discounted gym membership

Cycle to work scheme

Health cashback plan

Qualifications

• Proven experience in service development and design.
• Ability to integrate clinical, operational, and regulatory considerations.
• Commitment to meeting deadlines and achieving objectives.

Responsibilities

• Define and document services for clarity with stakeholders.
• Collaborate with senior leadership to implement initiatives.
• Lead service development projects with accountability.

Skills

Organisational skills

Problem-solving skills

Excellent communication

Interpersonal skills

B2B healthcare knowledge

Education

Experience in service development

Experience in mental health setting

Job description

Health Partners is one of the UK’s leading providers of occupational health and wellbeing solutions; we work with organisations across a wide range of industries to support the physical and mental health of their employees.

As Service Development Manager, you will be responsible for the delivery of service development initiatives within the comprehensive mental health services that we have to offer. Working under the strategic direction set by senior leadership, you will act as a subject matter expert, ensuring all services are clearly defined, documented, and aligned with client and market needs.

You will play a key role in supporting the growth of your assigned division by collaborating with stakeholders, implementing changes, and managing projects related to service development. This role requires a detail‑oriented individual with strong organisational and problem‑solving skills, capable of driving continuous improvement.

Key Responsibilities

Within this role you will define and document services, ensuring clarity for clients and internal stakeholders. You will deliver training or updates to colleagues to ensure consistent understanding of service offerings and ensure structured offerings integrate clinical quality, operational efficiency, and measurable workforce outcomes.

You will collaborate with senior leadership and stakeholders to implement service development initiatives in response to client or market requirements and ensure products are evidence‑based, compliant, and scalable. You will actively contribute to new service solutions, ensuring alignment with the organisation’s commercial strategy. Assess and monitor the commercial viability of services and provide cost‑benefit analyses and input into pricing strategies to inform decision‑making by senior leaders.

Supporting commercial teams in upselling services or preparing bids and proposals, you will attend client meetings as a subject‑matter expert, providing insights into service offerings. You will lead on service development projects, ensuring clear scope, timelines, and accountability, and provide regular updates to stakeholders on project progress and outcomes.

What we are looking for

You will have proven experience in service development and design, preferably within a healthcare setting, and a strong commercial and financial acumen in B2B healthcare. You will have the ability to integrate clinical, operational, and regulatory considerations into structured offerings. You must have excellent organisational and time‑management abilities, with a commitment to meeting deadlines and achieving objectives. You will have previous experience working in a mental‑health setting alongside assistant psychologists, workplace assessors, and psychological therapists.

You will possess exceptional communication and interpersonal skills, with the ability to build rapport, influence and collaborate effectively with stakeholders at all levels. You should be proactive, have excellent problem‑solving skills, and maintain a focus on continuous improvement and innovation.

Hours

37.5 hours per week, Monday to Friday

Location

Home‑based with some travel

Remote Working Disclaimer

Remote Working Disclaimer: Please note that this vacancy is for remote working from home in the UK only. Working from abroad is not allowed and will not be considered for this role. Applicants must ensure they are able to legally work and reside in the UK and must be available to work during UK working hours. Any applications from individuals who are not able to meet these requirements will unfortunately not be considered.

Salary is dependent on experience and qualifications.

Company Benefits

• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service
• Have a day off for your Birthday (non‑contractual benefit)
• Discounted gym membership
• Cycle to work scheme
• Health cashback plan

About Health Partners

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives. With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals—occupational health advisors, physicians, physiotherapists, and counsellors—delivers tailored, evidence‑based solutions designed to meet the unique needs of our clients and their workforce. We pride ourselves on fostering long‑term partnerships built on trust, professionalism, and results. Whether it’s through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference. At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you’ll become part of a dynamic team that’s passionate about driving positive change in the workplace and beyond. If you’re ready to make a meaningful impact in the field of health and wellbeing, we’d love to hear from you. Together, we can build healthier futures.

Application Process

To apply, scroll down and click ‘Apply Now’ or go to ‘Candidate Login’ at the top of this page. To discuss the role please contact the team at [e-mail]. We look forward to receiving your application and joining our team!

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme. Health Partners are extremely proud to support the needs of our employees and understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you. We aim to become one of the most inspirational companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds. Diversity and Inclusion form an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.

Email: [e-mail] Telephone: [phone]