Service Advisor – Automotive, OTE £38k, Career Growth

HGVTraders LTD.; Wolverhampton; On-site; GBP 29,000 - 38,000; Full time

Job summary

A leading automotive retailer in Wolverhampton is seeking an experienced Service Advisor to join their Aftersales Team. The role involves booking services, advising customers, and managing appointments in a busy dealership. Candidates must possess strong communication skills and a passion for customer service. Previous experience within the automotive industry is preferred, along with the ability to work independently and within a team. This role offers competitive salary and career progression opportunities.

Benefits

Competitive salaries with structured pay scales

Generous annual leave

Enhanced family leave

Access to discounted technology purchases

Smart Health – 24/7 access to GP services

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Access to home and technology vouchers

Qualifications

• Previous experience in a similar role within the automotive industry is preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Booking MOTs, services, and repair work for customers.
• Advising customers about warranty cover and upselling.
• Liaising with the Aftersales department to organize appointments.
• Managing customer queries and maintaining accurate records.

Skills

Exceptional communication skills

Ability to build rapport

Energy and warm personality

Ability to explain technical information clearly

Tools

Kerridge

ADP

Job description

A leading automotive retailer in Wolverhampton is seeking an experienced Service Advisor to join their Aftersales Team. The role involves booking services, advising customers, and managing appointments in a busy dealership. Candidates must possess strong communication skills and a passion for customer service. Previous experience within the automotive industry is preferred, along with the ability to work independently and within a team. This role offers competitive salary and career progression opportunities.