Senior VMware Support Engineer — Remote UK

Rimini Street, Inc; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global software support provider is seeking a skilled Sr. Support Engineer specialized in VMware to provide exceptional remote support to clients in the United Kingdom. The successful candidate will leverage over 10 years of VMware experience and must possess strong troubleshooting and communication skills. Responsibilities include diagnosing complex issues, advising on application capabilities, and maintaining excellent client relations. This remote position emphasizes a proactive approach to problem-solving while ensuring customer satisfaction in a fast-paced environment.

Qualifications

• 10+ years of VMware experience across the VMware technology footprint.
• Expertise in VMware full lifecycle implementation and administration.
• Strong understanding of VMware architecture and maintenance.

Responsibilities

• Evaluate complex customer issues and develop action plans.
• Provide hands-on assistance and support for end users.
• Document remediation and contribute to knowledge-sharing processes.

Skills

Troubleshooting

Customer support

VMware expertise

Communication skills

Attention to detail

Ability to work under pressure

Tools

vSphere

vCenter

NSX

vSAN

SRM

Skyline Collector

Job description

A global software support provider is seeking a skilled Sr. Support Engineer specialized in VMware to provide exceptional remote support to clients in the United Kingdom. The successful candidate will leverage over 10 years of VMware experience and must possess strong troubleshooting and communication skills. Responsibilities include diagnosing complex issues, advising on application capabilities, and maintaining excellent client relations. This remote position emphasizes a proactive approach to problem-solving while ensuring customer satisfaction in a fast-paced environment.