Senior UI/UX Architect – UI Builder (Flexible, EMEA)

ServiceNow; City of London; Hybrid; GBP 53,000 - 71,000; Full time

Job summary

A leading technology company is seeking a Senior Technical Consultant to guide clients through UI/UX design and implementation using ServiceNow. Candidates must have strong expertise in UI Builder, solid UX/UI principles understanding, and excellent communication skills. A customer-centric approach and fluency in English are essential. The role offers flexible work arrangements across the EMEA region.

Qualifications

• Experience in leveraging AI for work processes and decision-making.
• Strong hands-on expertise in ServiceNow UI Builder.
• Solid knowledge of UX/UI principles including accessibility.
• Experience with ServiceNow portal and mobile implementations.
• Excellent communication and presentation skills.

Responsibilities

• Act as primary technical liaison ensuring quality delivery.
• Oversee technical delivery aligning with client requirements.
• Lead implementation of UI Builder solutions.
• Mentor colleagues on UX/UI best practices.
• Advise customers on UX/UI strategy following best practices.

Skills

ServiceNow UI Builder expertise

Communication skills

Customer-centric attitude

Fluent English

Additional fluency in French or German

Job description

A leading technology company is seeking a Senior Technical Consultant to guide clients through UI/UX design and implementation using ServiceNow. Candidates must have strong expertise in UI Builder, solid UX/UI principles understanding, and excellent communication skills. A customer-centric approach and fluency in English are essential. The role offers flexible work arrangements across the EMEA region.