Senior Salesforce Administrator & Analyst — Commercial Ops

Methodfi; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading travel search engine company is seeking a Salesforce Administrator to support various functions on their Salesforce instance. The candidate will manage user access, data manipulation, and support projects from requirements gathering to deployment. Ideal candidates have Salesforce experience, strong attention to detail, and proficiency in data analysis. The position requires in-office work at least 3 days a week in London, offering appealing perks and a focus on employee well-being.

Benefits

Flexible work location (up to 20 days per year)

Company-paid therapy sessions

Generous paid vacation plus time off for your birthday

Paid parental leave

Employee Assistance Program

Travel Discounts

Discounted gym membership

Social events and free lunch twice a week

Qualifications

• Extensive experience with user support and user acceptance testing for Salesforce.
• Experience managing tickets in Jira or similar tools.
• Comfort with data manipulation in Excel (intermediate level).
• Practical experience administering Salesforce or equivalent CRM.
• Strong attention to detail and ability to work independently.

Responsibilities

• Handle routine changes to user access and settings in Salesforce.
• Support maintenance of the Salesforce user support queue in Jira.
• Perform data manipulation in Salesforce Data Loader and Excel.
• Manage small-to-medium enhancement projects from start to finish.

Skills

User support experience

Data manipulation

Attention to detail

Ability to work independently

Willingness to learn

Education

Salesforce certification or equivalent experience

Tools

Salesforce

Jira

Excel

NetSuite

Google Ad Manager

Job description

A leading travel search engine company is seeking a Salesforce Administrator to support various functions on their Salesforce instance. The candidate will manage user access, data manipulation, and support projects from requirements gathering to deployment. Ideal candidates have Salesforce experience, strong attention to detail, and proficiency in data analysis. The position requires in-office work at least 3 days a week in London, offering appealing perks and a focus on employee well-being.