Senior Medical Information Manager II

Novartis Farmacéutica; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global biopharmaceutical company is seeking a Senior Medical Information Manager to provide expertise in managing complex medical inquiries and collaborate across departments. Ideal candidates will possess a healthcare degree and significant experience in the pharmaceutical industry. Responsibilities include delivering responses to escalated inquiries, developing digital content, and managing medical information booth activities. Join a diverse and inclusive environment to thrive in your career.

Benefits

Comprehensive benefits package

Professional growth opportunities

Inclusive work environment

Qualifications

• Minimum 3 years’ experience in Medical Information/Communications in the Pharmaceutical Industry.
• Strong knowledge and application of good practices in medical enquiry management.
• Ability to manage work output within given timelines.

Responsibilities

• Deliver complex or highly complex deliverables for escalated medical enquiries.
• Develop content for digital platforms.
• Manage Congress Medical Information booth enquiries.

Skills

Medical enquiry management

Interpersonal communication

Cross-functional collaboration

Innovative thinking

Problem solving

Education

Healthcare professional degree

Advanced degree (PhD, PharmD, MD)

Job description

Choose LocationChoose Location### SummaryThis role is responsible for providing functional and therapeutic area/brand expertise to support responses to complex and highly complex escalated medical enquiries from Novartis country affiliates worldwide, and other medical information activities such as creation and quality review of Global Response/Guidance and Q&A documents. The main responsibilities of the role are as follows: · Delivery of complex or highly complex deliverables; responses to escalated medical enquiries for priority/launch brands · Review of MI deliverables to ensure quality requirements are met · Developing content for digital platforms · Providing input into MI Service processes and standards to ensure optimal efficiency and productivity · Management of Congress Medical Information booth enquiries · Support (onsite, remote) to MI activities at congresses · Reporting on enquiry metrics and insights from countries and regions### About the Role**Title**: Senior Medical Information Manager**Location**: Dublin, Ireland; UK: Homeworker, London**About the role:**This role is responsible for providing functional and therapeutic area/brand expertise to support responses to complex and highly complex escalated medical enquiries from Novartis country affiliates worldwide, and other medical information activities such as creation and quality review of Global Response/Guidance and Q&A documents.The main responsibilities of the role are as follows:* Delivery of complex or highly complex deliverables; responses to escalated medical enquiries for priority/launch brands* Review of MI deliverables to ensure quality requirements are met* Developing content for digital platforms* Providing input into MI Service processes and standards to ensure optimal efficiency and productivity* Management of Congress Medical Information booth enquiries* Support (onsite, remote) to MI activities at congresses* Reporting on enquiry metrics and insights from countries and regionsEssential Requirements:Education Minimum:* Healthcare professional degree or degree in a healthcare-related field Desirable: advanced degree (PhD, PharmD, MD) in life science/healthcareExperience :* Minimum 3 years’ experience in Medical Information/Communications in the Pharmaceutical Industry (or related Medical Affairs role)* Experience with Novartis therapeutic areas* Strong knowledge and application of good practices in medical enquiry management and writing for medical information* Experience with reviewing medical/clinical content and providing constructive feedback* Extensive knowledge of information resources and the effective/efficient use of them* Solid understanding of medical concepts and the implications on a broader scale in the Pharmaceutical industry (regulatory, PV, legal, commercial, drug development, etc.)* Strong client focus* Strong cross-functional skills and proven experience in collaboration with other departments/groups* Excellent interpersonal communication and presentations skills* Demonstrated innovative thinking and solution-oriented problem solving skills* Ability to manage work output within given timelines**Commitment to Diversity & Inclusion:***We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.***Benefits and rewards:**Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:**Why Novartis:****Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:IrelandLondon (The Westworks), United KingdomREQ-10069307### Senior Medical Information Manager IIREQ-10069307### Senior Medical Information Manager II