Senior Manager South East Manchester Branch Network

Lloyds Bank plc; Manchester; On-site; GBP 78,000 - 92,000; Full time

Job summary

A leading UK bank is seeking a Senior Manager for the South East Manchester Branch Network. In this role, you will provide key leadership across multiple branches, focusing on customer excellence and coaching a dedicated management team. You will handle operational management, help drive digital adoption, and ensure compliance. The ideal candidate should have proven leadership skills and experience in community banking. Join us to shape the future of finance and make a real impact on customers and communities.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes

30 days’ holiday

Wellbeing initiatives

Qualifications

• Proven ability to coach and develop management teams.
• Experience managing multi-site branch operations.
• Strong communication skills for in-person and remote channels.

Responsibilities

• Responsible for operational management of multiple branches.
• Drive customer experience and digital adoption.
• Inspire and support management team to meet customer needs.

Skills

Leadership capability

Coaching and development

Stakeholder management

Risk management

Change leadership

Education

Experience in Community Banking

Job description

Senior Manager - South East Manchester Branch Network page is loaded## Senior Manager - South East Manchester Branch Networklocations: Altrincham: Manchester 703 Wilmslow Road: Glossop: Wythenshaw: Ashton Under Lynetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: February 6, 2026 (12 days left to apply)job requisition id: 151172**End Date**Thursday 05 February 2026**Salary Range**£78,098 - £91,880**Flexible Working Options**Flexibility in when hours are worked**Job Description Summary**Lloyds Banking Group is the UK's largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers to please. The Senior Manager has a key leadership role, visible across their management pool, coaching and developing a management team and is passionate about making a difference for our customers.**Job Description****JOB TITLE: Senior Manager - South East Manchester Branch Network****SALARY: Starting from £76,194****LOCATION(S): Altrincham, Ashton-under-Lyne, Buxton, Didsbury, Glossop, Hyde, Sale, Stockport, Wythenshawe.****HOURS: Full Time, Monday to Saturday****Working across our Halifax and Lloyds branch network as mentioned above.****About this opportunity**As a Senior Manager, you play a pivotal leadership role, being a visible presence across your management pool. You’re passionate about making a difference for our customers, and you excel at coaching and developing your management team.You’ll be responsible for the overall operational management of your branches and handling in-bound telephony calls across the management pool. Leading and coaching your management team, you’ll help them proactively grow, deepen, and retain customer relationships through a dedicated team of Customer Service colleagues.Your role involves inspiring your team to work in partnership with key colleagues to identify and support our customers on their digital journey and meet their individual financial needs.Our colleagues are passionate about making a difference to customers, businesses and communities. We encourage enquiries from colleagues who have recent community bank experience.This role will provide you with an excellent opportunity to showcase your talent and excel within Community Bank. We are recruiting the best people - to make us the best bank for customers. In return for your dedication, you’ll enjoy our commitment to your ongoing personal and professional development.* Strong leadership capability with proven ability to coach, develop and performance‑manage Bank Managers and branch teams.* Demonstrated experience managing multi‑site branch operations, ensuring efficient staffing, scheduling, customer flow and branch choreography.* Ability to drive excellent customer experience, including digital adoption, vulnerability support and service quality across all branches.* Highly effective stakeholder and relationship management, collaborating confidently with internal partners and regional colleagues.* Clear, adaptive communication skills, comfortable leading through both in‑person and remote channels.* Strong risk management and controls capability, ensuring compliance, supervision and governance standards are consistently met.* Experience leading change, embedding new behaviours and driving continuous improvement through feedback, insights and coaching.**Desirable Skills*** Recent experience within Community Banking or branch leadership roles.* Experience building talent pipelines, succession plans and structured development programmes* Understanding of financial difficulty, vulnerability indicators and customer support pathways.* Knowledge of the South East Manchester market, demographics and community engagement opportunities.**About working for us**Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.**We also offer a wide-ranging benefits package, which includes:*** A generous pension contribution of up to 15%* An annual performance-related bonus* Share schemes* Benefits you can adapt to your lifestyle, such as discounted shopping* 30 days’ holiday, with bank holidays on top* A range of wellbeing initiatives and generous parental leave policies **Apply today and find out more!****At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.****We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.****We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.**With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.