Senior Gym Operations & Membership Growth Lead

JD Sports Fashion Plc; Basingstoke; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness company in Basingstoke is seeking a skilled manager to lead a gym team and ensure the highest standards of customer service and operations. The ideal candidate has management experience within the leisure industry and a passion for delivering exceptional member experiences. You'll oversee the team, drive sales, and maintain the gym's cleanliness while adhering to health and safety policies.

Qualifications

• Proven management track record in leisure industry.
• Inspirational leadership and customer service focus.
• Experience in sales and marketing coordination.

Responsibilities

• Ensure adherence to health and safety policies.
• Maintain JD Gyms Brand Standard.
• Conduct safety checks and report defects.
• Recruit and manage fitness team.
• Drive and maximize secondary spending.

Skills

Management experience

Customer service passion

Leadership

Level 2 Gym Instructor qualification

Sales driving experience

Team recruitment and management

Job description

A leading fitness company in Basingstoke is seeking a skilled manager to lead a gym team and ensure the highest standards of customer service and operations. The ideal candidate has management experience within the leisure industry and a passion for delivering exceptional member experiences. You'll oversee the team, drive sales, and maintain the gym's cleanliness while adhering to health and safety policies.