Senior FM Operations Manager - Retail Contract

OCS Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking an Operations Manager to oversee key contracts in the Retail sector. The ideal candidate will have significant senior management experience, particularly within facilities management, and strong communication and commercial skills. Responsibilities include ensuring timely service delivery, managing operational teams, and fostering relationships with customers. Applicants should hold relevant health and safety qualifications and possess excellent IT skills.

Qualifications

• Right to work in the UK is a must for applicants.
• Experience managing soft services and project works.
• Experience in operational site-based or mobile teams.

Responsibilities

• Ensure works are delivered safely and on time.
• Manage operational service delivery and compliance.
• Promote strong customer relationships and issue resolution.

Skills

Senior Management experience

Communication skills

Commercial acumen

IT skills (advanced Excel)

Education

Relevant H&S qualifications (IOSH, NEBOSH, SMSTS)

Job description

A leading facilities management company in the United Kingdom is seeking an Operations Manager to oversee key contracts in the Retail sector. The ideal candidate will have significant senior management experience, particularly within facilities management, and strong communication and commercial skills. Responsibilities include ensuring timely service delivery, managing operational teams, and fostering relationships with customers. Applicants should hold relevant health and safety qualifications and possess excellent IT skills.