Senior Export Clerk

World Courier Inc.; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global logistics company in London is seeking a Senior Export Clerk to manage night shift operations. You will be responsible for air export functions, ensuring compliance with export regulations, and maintaining communication with service providers. The ideal candidate has a strong export background, excellent skills in air freight, and proficiency in relevant software. This position offers competitive benefits including overtime pay and an annual bonus.

Benefits

Overtime pay

Annual bonus scheme

Pension scheme contribution

Private healthcare cover

Uniform provided

Qualifications

• Proven export background, ideally with road export/customs experience.
• Strong understanding of air freight tariffs, charges, and customer service.
• Fluency in English with strong verbal and written communication skills.

Responsibilities

• Perform air export function, including booking air freight and preparing shipments.
• Maintain communication with service providers and internal departments.
• Ensure adherence to internal procedures for export operations.

Skills

Export background

Proficiency in air export functions

Strong understanding of air freight tariffs

Excellent interpersonal skills

Fluency in English

Organisational skills

Ability to manage multiple tasks

Tools

PowerPoint

Excel

Word

Job description

Senior Export Clerk (Night Shift)

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Role Summary

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. The Senior Export Clerk will work the night shift, 40 hours per week on one of the following shift patterns: Monday‑Friday, Tuesday‑Saturday, or Sunday‑Thursday, from 7:00 PM to 3:00 AM, with occasional overtime required.

Key Responsibilities

• Export Operations:
  • Perform all elements of the air export function, including booking air freight, creating and submitting export declarations (EU and non‑EU shipments) via CDS/NCTS, and preparing shipments for final export (labelling and processing).
  • Prepare and book Airway Bills, ensuring flight details are accurate.
  • Process specialist exports through government‑regulated bodies such as The Home Office, CITES, DEFRA, The Chamber of Commerce, and HMRC.
• Systems and Communication:
  • Operate and utilise internal and external IT systems, including Transport Management System (TMS), FileBound, JetStream, Op‑STAR, and SharePoint.
  • Maintain external communication with service providers and internal communication across the World Courier network and UK departments.
  • Monitor and respond to A/S messages and prepare post‑flight and internal TMS reports.
• Documentation and Compliance:
  • Ensure strict adherence to internal procedures, including SOPs and Ops memos, for export operations.
  • Verify dangerous goods notes and freight charges applied to shipments.
  • Support customs entries and declarations through CDS.
• Warehouse Support:
  • Assist with shipment handling, including loading/unloading freight, dry ice replenishment, gel pack replacement, marking, and labelling.
  • Exposure to active unit handling and forklift operations (training provided if necessary).
• Team Collaboration:
  • Provide guidance to junior staff and support senior staff as required.
  • Work collaboratively within the team to meet deadlines and ensure operational efficiency.

Skills And Experience

• Essential:
  • Proven export background, ideally with road export/customs experience.
  • Proficiency in air export functions and the Customs Declaration System (CDS).
  • Strong understanding of air freight tariffs, charges, and customer service.
  • Excellent interpersonal and computer skills, including proficiency in PowerPoint, Excel, and Word.
  • Fluency in English with strong verbal and written communication skills.
  • Ability to manage multiple tasks independently, work under pressure, and meet deadlines.
  • Exceptional organisational and time management skills.
• Desirable:
  • Experience with active unit handling.
  • Forklift training.
  • Dangerous Goods by Air qualification.
  • X‑ray/ETD/EDD training.
  • Background in pharma or temperature‑controlled shipments.

Personal Attributes

• Dependable, reliable, and trustworthy.
• Self‑motivated with a positive disposition.
• Team player who can work independently and remains calm under pressure.
• Flexible attitude with strong attention to detail.
• Friendly and polite with the ability to prioritise workload effectively.

Benefits

• Overtime paid at 1.25% of the hourly rate.
• Annual bonus scheme of 5%.
• Pension scheme contribution up to 6%.
• Private individual healthcare cover.
• Uniform provided.
• Usual company benefits package.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilisation of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned.