Senior Client Services Lead - Growth & Delivery

Rise at Seven Ltd.; Manchester; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading marketing agency based in the UK is seeking a Senior Account Director to lead client services. This role involves driving growth, managing key accounts, and ensuring exceptional service delivery. The ideal candidate has over 8 years of media agency experience, excellent leadership, and communication skills. This position offers a salary up to £65k, hybrid working, and numerous benefits including holidays and medical insurance.

Benefits

30 days holiday allowance plus Bank Holidays

Birthday off

Continued learning opportunities

Access to Private Medical Insurance

Flexible and hybrid working

Qualifications

• 8+ years Client Services experience in media agencies.
• Demonstrated ability to grow client portfolios and deliver complex campaigns.
• Ability to communicate and report effectively to senior stakeholders.

Responsibilities

• Lead and inspire the team to retain and grow client accounts.
• Manage delivery of first-class service, ensuring communication standards.
• Report on client satisfaction and identify improvement areas.

Skills

Client Services experience in media agencies

Knowledge of social, search, creators/influencers, SEO and Digital PR

Proven ability in building long term client partnerships

Leadership and team management

Excellent communication skills

Job description

A leading marketing agency based in the UK is seeking a Senior Account Director to lead client services. This role involves driving growth, managing key accounts, and ensuring exceptional service delivery. The ideal candidate has over 8 years of media agency experience, excellent leadership, and communication skills. This position offers a salary up to £65k, hybrid working, and numerous benefits including holidays and medical insurance.