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Senior Claims Handler

Prospections (International) Limited

Chelmsford

Hybrid

GBP 30,000 - 50,000

Full time

30+ days ago

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Job summary

A leading insurance broker is seeking a Senior Claims Handler to join their Chelmsford team. This role involves providing exceptional client service, managing claims from notification through to settlement, and requires strong negotiation skills and in-depth claims knowledge. Benefits include flexible working, generous holiday allowances, and a comprehensive benefits package, fostering a supportive work environment.

Benefits

Minimum of 25 days holiday
Defined contribution pension scheme
Life insurance
Income protection
Health cash plan
Volunteering days
Share incentive plan
Discounted gym membership

Qualifications

  • Strong Property or Commercial claims knowledge and settlement experience.
  • Confident negotiation skills and enthusiastic approach to client service.
  • Good analytical mindset and excellent problem-solving skills.

Responsibilities

  • Manage the claims negotiation process, ensuring effective communication with clients and underwriters.
  • Proactively present settlement solutions and coordinate discussions for smooth claims processing.
  • Engage with third-party providers to resolve contentious claims.

Skills

Claims negotiation
Customer service
Analytical thinking
Job description

Join to apply for the Senior Claims Handler role at Prospections (International) Limited

6 days ago Be among the first 25 applicants

Join to apply for the Senior Claims Handler role at Prospections (International) Limited

As a Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships. With your £500k delegated authority, you will have significant interaction with your clients, including regular meetings.

Our client, a leading Insurance Broker, is expanding and seeking another Claims Handler to join their experienced and well-regarded team.

You will work across various classes and be involved in all stages of the claims process, from first notification to settlement, collaborating closely with a major client.

Your role will include working with your clients to establish the strategy and process for the notification, agreement, collection, and successful settlement of this claims portfolio.

This is an excellent opportunity to leverage your claims knowledge for the benefit of your clients, within an environment that values your contribution.

Our client supports hybrid working, allowing you to perform this role both from their Chelmsford office and your home on a weekly basis.

As a Successful Claims Handler, You Will

  • Carefully handle the claims negotiation process with your client, underwriters and or their appointed legal representatives and or loss adjusters
  • Proactively anticipate and present to your client the best settlement solution
  • Provide recommendations on coverage to facilitate the settlement of claims
  • Co-ordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement
  • Use your depth of product and market knowledge to help in resolving contentious claims
  • Engage and oversee third party providers e.g. loss adjusters, lawyers, surveyors etc
  • Technical support for pre-renewal meetings, placing and renewal

To Be a Successful Claims Handler You Will Demonstrate

  • Strong Property or Commercial claims knowledge and settlement experience
  • Knowledge of FCA requirements and standards
  • Confident negotiation skills
  • Enthusiastic approach to client service with strong relationship building skills
  • Good analytical mind set and excellent problem-solving skills

In addition to a good salary and working with a strong professional team, your Benefits will include:

  • Minimum of 25 days holiday, plus bank holidays and the option to 'buy' extra days
  • Defined contribution pension scheme, including Employer contributions
  • Life insurance, 4x your basic annual salary, which you can top-up
  • Income protection, for up to 50% of your annual income, with options to top up
  • Health cash plan or Private Medical Insurance
  • Three fully paid volunteering days per year
  • Share incentive plan, stock purchase plan
  • Critical illness cover
  • Discounted gym membership
  • Season ticket loan
  • Discounted voucher portal

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Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Finance and Sales
  • Industries
    Insurance

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