Senior Business Operations Analyst

Virgin Money; Chester; Hybrid; GBP 34,000 - 43,000; Full time

Job summary

A leading financial institution is seeking an experienced RPA Developer to join their Business Operations team. This hybrid role involves monitoring automated processes, designing new RPA solutions, and supporting major digital transformation projects. Qualified candidates will have proven RPA development experience and strong scripting knowledge. The position offers generous benefits and a collaborative work environment.

Benefits

Generous holidays - 38.5 days annual leave

Up to five extra paid well-being days per year

20 weeks paid gender-neutral family leave

Free private medical cover

Flexible benefits include Cycle to Work

Qualifications

• Proven experience in RPA development.
• Strong understanding of batch scripting and system integration.
• Familiarity with TS2 or similar credit card platforms is a plus.

Responsibilities

• Monitoring and maintaining existing automated processes.
• Designing and building new RPA solutions to streamline operations.
• Identifying optimisation opportunities and driving continuous improvement.
• Configuring TS2 and interfacing systems to align with evolving business strategy.

Skills

RPA development (e.g., Blue Prism, Powercurve)

Batch scripting

System integration

Excellent documentation and governance skills

Infrastructure and server configuration

Job description

Overview

Search our opportunities to find your fit. Apply now. Job no: 107930. Work type: Permanent Full Time. Location: Chester, George Street, Chester, Watergate Street; Hybrid; Remote - work from anywhere within the UK. Categories: Digital Innovation.

Business Unit: Group Unsecured Lending
Salary range: £34,400 - £43,000 per annum DOE + Benefits
Location: UK Hybrid – Travel to Chester Hub once a month
Contract type: Permanent

Our Team

Are you passionate about driving automation and unlocking efficiencies? We’re looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. We’re transforming into a digital bank, launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. Our Credit Card team is disrupting the market with growth plans, and we need talented people to help make them happen.

We’re looking for a Business Analyst with strong RPA and VBA experience. If you’re a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we’d love to hear from you.

Be part of a team that’s creating something special in UK banking.

What you’ll be doing

• Monitoring and maintaining existing automated processes
• Designing and building new RPA solutions to streamline operations
• Identifying optimisation opportunities and driving continuous improvement
• Creating and deploying batch files to support automation workflows
• Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications
• Configuring TS2 and interfacing systems to align with evolving business strategy
• Defining, testing, and implementing automation activities within Unsecured Lending
• Acting as a subject matter expert to influence customer journey and commercial decisions
• Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation
• Following development best practices, including test-driven development and clear audit trails

We need you to have

• Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate)
• Strong understanding of batch scripting and system integration
• Familiarity with TS2 or similar credit card platforms is a plus
• A proactive mindset with a passion for efficiency and innovation
• Excellent documentation and governance skills
• Infrastructure and server configuration experience preferable

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there’s no waiting around — you’ll enjoy these benefits from day one.

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.

Virgin Money is more than a bank. As part of the Nationwide group, we’re the UK's first full-service mutual bank serving millions of retail and business customers, driven by our purpose: Banking but fairer, more rewarding and for the good of society. You’ll be part of an organisation positioned to make a difference to customers, communities and broader society, with a collaborative, customer-obsessed career journey.

Be yourself at Virgin Money

We celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we’re committed to removing obstacles to inclusion. If you need reasonable adjustments or support making your application, contact our Talent Acquisition team at [e-mail].

Please note: If we receive a high volume of eligible applications, we may prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Legal and Practical

Now the legal bit: Some roles allow base location anywhere in the UK, but you’ll need the right to work in the UK. If you’re successful, checks include credit and criminal record checks and three years of references; for Senior Manager Regime and Certification Regime roles, enhanced pre-employment checks may apply (up to six years of regulatory references).

Advertised: 10 Oct 2025 GMT Daylight Time
Applications close: 24 Oct 2025 GMT Daylight Time