Senior Application Engineer

Hyva Group; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading engineering firm in Manchester is looking for a Senior Application Engineer to enhance sales through effective customer interactions and technical pre-sales support. This role requires a degree in engineering and experience in application engineering or technical support within mobile hydraulics or heavy equipment. Proficiency in AutoCAD and strong communication skills for customer-facing duties are essential. Join a diverse and inclusive team committed to innovation and customer satisfaction.

Qualifications

• Required degree in a relevant technical field.
• Experience in technical pre-sales or application engineering is necessary.
• Strong skills in preparing technical documentation and offer drawings.

Responsibilities

• Support sales in defining product selection during the pre-sales phase.
• Manage technical work-preparations of sold transport solutions.
• Operate internal help desk to provide technical support.

Skills

Application engineering

Technical support

AutoCAD proficiency

Customer-facing communication

Analytical mindset

Education

Degree in Mechanical, Automotive, Industrial Engineering or related field

Tools

AutoCAD

Job description

Senior Application Engineer page is loaded## Senior Application Engineerlocations: United Kingdom - Manchestertime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100272The Application Engineer increases sales through customer value creation by ensuring the product performs best in a given application, including the pre-sales process. This role identifies the best product fit on different sites with specific methods and applications and by defining and optimizing customer specific solutions in collaboration with the customer to ensure efficient and effective ‘technical work-preparations’ of sold capital equipment superstructures. Key focuses include pre-sales tasks, technical work-preparation tasks and technical support.**Main Tasks and Responsibilities*** Support Sales and customers in defining the best possible product selection and system solution for their operation (pre-sales phase); creating Trailer Win concepts, offer drawings (AutoCad), SEBIS codes;* Manage ‘technical work-preparations’ of sold transport solutions, including designs, project folders, proper creation of the technical documentation and quality level;* Operate internal help desk to answer queries from Sales/customers/product managers/ product specialists on technical issues;* Provide technical commercial support to Sales team;* Study the operation and product to make informed recommendations for operational, system or product-related improvements;* Provide input to R&D engineering (all LoBs) for continuous product improvement and year model upgrades;* Ensure evaluation and integration of customer feedback;* Provide all necessary product information that may be required in support of sales;* Responsible for management of various documentation materials, such as construction guidelines, project files and technical manuals;* Define and execute trainings for trainers, product managers and customers (country & dealer level);* Use Hyva global processes and tools for these tasks.**Key Requirements*** Degree in Mechanical, Automotive, Industrial Engineering, or a related technical field.* Experience in application engineering, technical pre‑sales, or technical support, ideally in mobile hydraulics, trailers, or heavy equipment.* Strong proficiency in AutoCAD and the ability to prepare technical offer drawings.* Excellent ability to prepare technical documentation, project folders, construction guidelines, and manuals.* Strong communication skills with experience providing customer-facing technical support and operating a help desk.* Analytical mindset with the ability to study product use cases and propose system or product improvements.* Experience collaborating with R&D teams and integrating customer feedback into technical solutions.*Your Location:*United Kingdom - Manchester**Diversity, Equity & Inclusion (DEI) **We are an inclusive employer that welcomes all backgrounds, perspectives, and experiences. Regardless of your origin, gender, age, sexual orientation, beliefs, disability, or political views, we value diversity and believe that unique perspectives drive innovation and success.********Join us and be part of a team where everyone belongs!****locations: United Kingdom - Manchestertime type: Full timeposted on: Posted 30+ Days Ago