Senior Administrative Assistant

PA2 Assist; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A supportive care organization in Wolverhampton is seeking an individual to manage a variety of responsibilities, including providing a clean environment, managing administrative tasks, and ensuring effective communication within the clinical team. The ideal candidate will assist with program documentation and outreach while adhering to company policies. Pay ranges from $22.32 to $26.88 per hour, reflecting the diverse nature of the responsibilities involved.

Responsibilities

• Provides a clean environment including stocking pantries and disposal of trash.
• Attends required staff meetings and educational workshops.
• Writes clear and concise shift reports summarizing events.
• Intervenes if clients exhibit behavior changes.
• Identifies crises and reports sentinel events to the Program Director.
• Understands and maintains all company policies and procedures.
• Updates office inventory with the Program Director weekly.
• Attends Administrative Meetings with Program Director.
• Coordinates outreach activities for program participants as per COVID guidelines.
• Completes intake paperwork and assists in Medical Records requests.
• Manages an active calendar of appointments and completes expense reports.
• Facilitates internal communication and answers questions.
• Answers phones and takes messages.
• Supports other locations if needed.
• Contributes to team effort by accomplishing related results.
• Conducts daily audits for Program Director.
• Assists Management Staff as needed.
• Performs additional duties as needed.

Job description

JOB DETAILS

Job Duties

• Provides a clean environment (i.e. stocking pantries, disposal of trash, and general office cleanup)
• Attends all required staff meetings, in-service training, and educational workshops.
• Writing clear and concise shift reports at the end of each shift, summarizing the events that occurred
• Ability to intervene if in the event that the client(s) exhibit behavior changes.
• Identify crisis and report sentinel events directly to the Program Director
• Fully understands and maintains all company policies and procedures. Staff will abide by all policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
• Updates office inventory with the Program Director weekly.
• Attends weekly Administrative Meetings with Program Director.
• Works with the Program Director in coordinating outreach activities for program participants (only if safe per COVID guidelines)
• Completes all intake paperwork and follow-up documentation. Assists in Medical Records requests and outreach follow up.
• Completes a broad variety of administrative tasks for the Clinical Team including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Facilitates internal communication (e.g. distribute information and schedule presentations)
• Provides information by answering questions and requests.
• Answering Phones and take messages
• Support other locations if needed
• Contributes to team effort by accomplishing related results as needed.
• Will conduct daily audits for Program Director.
• Assists Management Staff as needed
• Performs any other additional duties as needed.

Pay: $22.32 – $26.88 per hour