Senior Account Handler

IDEX Consulting; Harrogate; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A well-established brokerage in the UK is seeking an experienced Commercial Account Handler to manage key client relationships. The role involves providing technical support, maintaining records, and negotiating with insurers. Ideal candidates will have a strong background in insurance broking, excellent communication skills, and a proactive approach to client service. This position offers up to £50,000 and hybrid working opportunities.

Benefits

Competitive salary

Supportive team culture

Opportunities for progression

Professional development

Qualifications

• Experience in insurance broking.
• Ability to work in a fast-paced environment.
• Proactive approach to client service.

Responsibilities

• Manage relationships with key commercial clients.
• Provide technical support to Account Executives.
• Maintain accurate client records.
• Negotiate competitive terms with insurers.
• Ensure compliance with regulations and procedures.

Skills

Proven experience as a Commercial Account Handler

Strong technical understanding across commercial products

Excellent communication skills

Negotiation skills

Organisational skills

Education

Cert CII qualification preferred

Job description

Are you an experienced Commercial Account Handler looking to take the next step in your career? We're looking for a talented insurance professional to join a well-established, forward-thinking brokerage in Harrogate. In this role, you'll provide high-level support to Account Executives, managing a portfolio of key commercial clients and ensuring outstanding service delivery at every stage of the client journey.

The Role

• Manage and develop relationships with a portfolio of key commercial clients.
• Provide technical support to Account Executives, ensuring efficient handling of renewals, mid-term adjustments, and new business enquiries.
• Maintain accurate client records and documentation across multiple systems.
• Negotiate with insurers to secure competitive terms and cover.
• Ensure full compliance with FCA regulations and company procedures.

About You

• Proven experience as a Commercial Account Handler within insurance broking.
• Strong technical understanding across a range of commercial products.
• Excellent communication, negotiation, and organisational skills.
• Ability to work proactively within a fast-paced, client-focused environment.
• Cert CII qualification preferred (or working towards).

What\'s on Offer

• Competitive salary up to £50,000 (depending on experience).
• Supportive, collaborative team culture.
• Opportunities for progression and professional development.
• Hybrid working and excellent company benefits.

If you\'re passionate about delivering exceptional client service and want to work with a respected brokerage that values expertise and integrity, we\'d love to hear from you. For more information please contact Ian at IDEX

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.