Security Systems Service Engineer

Midpoint Security; Leicester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading security solutions provider based in Leicester is seeking a Security Systems Service Engineer for a full-time hybrid role. The engineer will install, maintain, and repair electronic security systems, troubleshoot technical issues, and provide support to clients and team members. Ideal candidates will demonstrate proficiency in resolving technical issues, have field service experience, and possess strong communication skills. The role involves nationwide travel as required, ensuring high-quality service delivery and client satisfaction.

Qualifications

• Proficient in troubleshooting and resolving technical issues.
• Experience in installation, maintenance, and repair of electronic security systems.
• Strong communication skills for client and team interaction.
• Ability to conduct regular system maintenance checks.
• Understanding of access control and CCTV systems.
• Valid driver’s license with willingness to travel.

Responsibilities

• Install, maintain, and repair electronic security systems.
• Troubleshoot technical issues and provide field support.
• Ensure high-quality service delivery and client communication.

Skills

Troubleshooting technical issues

Field service experience

Strong communication skills

Technical support

Problem-solving

Attention to detail

Education

Relevant technical certifications in electronic security

Job description

Midpoint Security Systems Ltd specializes in the commercial installation of advanced electronic security systems, including access control, CCTV, door entry, and intruder alarm systems. We are a trusted provider committed to ensuring the safety and security of businesses through innovative and reliable solutions. Our expertise lies in designing, implementing, and maintaining cutting-edge security technologies, tailored to meet the unique needs of our clients. With a focus on quality and customer satisfaction, we aim to deliver exceptional service and peace of mind.

Role Description

This is a full-time hybrid role for a Security Systems Service Engineer, based in the City of Leicester, with the flexibility to work from home for certain responsibilities. The role includes the installation, maintenance, and repair of electronic security systems, troubleshooting technical issues, and providing technical support in the field. The Service Engineer will also ensure high-quality service delivery and effective communication with clients and team members to address security system requirements and issues.

Qualifications

• Proficiency in troubleshooting and resolving technical issues to ensure efficient system operation.
• Experience in field service roles involving hands-on installation, maintenance, and repair of electronic security systems.
• Strong communication skills to interact effectively with clients and colleagues.
• Ability to provide effective technical support and conduct regular system maintenance checks.
• A solid understanding of access control, CCTV, door entry systems, and intruder alarm systems.
• Relevant technical certifications or training in electronic security systems is a plus.
• Strong problem-solving skills and attention to detail, with the ability to work independently as well as in a team.
• A valid driver’s license and willingness to travel nationwide as required for field service tasks.