Schools, Youth and Communities: Fundraising Associate

Applied; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A charitable organization is seeking a Fundraising Associate to deliver fundraising strategies for schools, youth, and community audiences. The role will involve managing campaigns, providing exceptional supporter relationship management, and using CRM systems effectively. Candidates should have strong interpersonal skills, experience in supporting fundraising activities, and project coordination abilities. This hybrid position requires two days in the office each week in London and offers a diverse and inclusive workplace environment.

Benefits

Flexible working hours

Work from home option

Employee Assistance Programme

Life Insurance

Wellness programs

Qualifications

• Experience delivering excellent relationship management of supporters across campaigns.
• Ability to communicate effectively with diverse audiences.
• Experience managing multiple projects within set deadlines.

Responsibilities

• Support the delivery of fundraising campaigns and initiatives.
• Monitor and steward fundraisers to maximize income.
• Capture supporter data in CRM in accordance with GDPR.

Skills

Excellent interpersonal and communication skills

Experience in fundraiser support

Project coordination

Attention to detail

Ability to work autonomously

Tools

CRM systems

Fundraising platforms

Job description

Schools, Youth and Communities: Fundraising Associate

Comic Relief

Employment Type Full time

Location Hybrid ·London, City of, UK 2 days a week in our London Office

Seniority Junior

Perks and benefits

Flexible working hours
Work from home option
Life Insurance
Wellness programs
Employee Assistance Programme
Additional parental leave
Enhanced maternity and paternity leave
Paid emergency leave
Sabbatical Opportunities
Professional development
Paid volunteer days
Salary sacrifice
Team social events
Extracurricular clubs
Cycle to work scheme
Free fruit
Free soft drinks

Candidate happiness
8.54 (11328)

Job Description

Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.

Comic Relief reserves the right to close the role early if a large number of applications are received.

PURPOSE OF JOB:

The Fundraising Associate is responsible for the delivery of activity against the fundraising strategy for schools, youth and community audiences. The role will work across organisational campaigns, including Red Nose Day, Sport Relief, 365 running portfolio and other year-round activity.

Key responsibilities:

• Work with colleagues to support the delivery of agreed fundraising campaigns and initiatives, including supporting the project management and production of specific assets; setting up campaigns; tracking performance; and support related to the successful delivery of team objectives.
• Provide exceptional relationship management of supporters across all campaigns through email, phone, social media and in-person interactions.
• Monitor and steward fundraisers on digital platforms to maximise income and engagement; establish and maintain strong connections with supporters to foster long-term retention; and guide fundraisers in developing creative and effective fundraising ideas.
• Manage the Fundraising Agreement process to ensure legal compliance.
• Actively participate in regular thanking initiatives including online and in-person fundraising and stewardship events to strengthen supporter relationships and enhance overall engagement.
• Accurately capture supporter data in CRM in accordance with GDPR. Work with other members of the team to implement processes and new ways of working utilising the new CRM system.
• Use data platforms to track and report on fundraising progress and keep supporter records up to date.
• Identify inspiring fundraising case studies from supporter audiences that can be used in fundraising materials, editorial or supporter appreciation initiatives. Collect and document these stories, including photos and consents, and act as internal point of contact for sharing stories for use across teams.
• Work with the Supporter Services team, providing support with enquiries ensuring responses are managed effectively and within the agreed timeframes.

Person specification:

• Excellent interpersonal and written and verbal communication skills, with the ability to build rapport, cultivate strong relationships and communicate effectively with diverse audiences.
• Experience of delivering excellent fundraiser (or customer) support
• Experience of coordinating multiple projects, with proven administration, organisational and time-management skills
• Strong attention to detail to produce work, which is consistently accurate, and which fits the purpose for which it was intended
• Ability to work autonomously to meet deadlines
• Ability to demonstrate willingness to learn and develop in a fast-paced, high impact environment.
• Ability to work effectively as part of a team and collaborate with colleagues.
• A positive, proactive and solution orientated approach
• Experience of supporting the delivery of fundraising activities and campaigns
• Experience of online/social media community management
• Experience of using fundraising platforms and CRM systems
• Knowledge of the Fundraising Code and fundraising best practice

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about ouremployee benefits , such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work

Disability Confident employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV or application scores. We ask that candidates that wish to be considered for this scheme email [e-mail] to discuss further. Please do not email CV's/cover letters.