SAP HCM / SuccessFactors ECP Consultant in the UK and Ireland

Zalaris; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading global tech HR firm is seeking a skilled SAP HCM / SuccessFactors ECP Consultant to join their AMS team remotely. This role involves providing expert support for payroll issues, managing system maintenance, and ensuring compliance with UK and Ireland payroll regulations. The ideal candidate will have proven experience with SAP HCM Payroll and effective troubleshooting skills. This position offers competitive remuneration, a remote working environment, and various employee benefits.

Benefits

Competitive remuneration package

Life insurance policy

Employer pension contributions

Health Insurance

Professional development opportunities

Qualifications

• Proven experience with SAP HCM Payroll and/or SAP SuccessFactors ECP.
• Solid understanding of UK and Ireland payroll regulations.
• Experience in system maintenance and support using a ticketing system.

Responsibilities

• Provide expert payroll support for customers in the UK and Ireland.
• Manage payroll and HR tickets through the C4C system.
• Maintain documentation of system customizations and improvements.

Skills

SAP HCM Payroll expertise

Knowledge of payroll regulations in UK and Ireland

System maintenance and support experience

Troubleshooting complex issues

Effective communication skills

Ability to work in fast-paced environments

Job description

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Job Title: SAP HCM / SuccessFactors ECP Consultant in the UK and Ireland

Location: Surrey, GB

Reference No: 3175

Office Type: Home office - same as employee home address at the top of the contract.

Elevate Your Career with Zalaris

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.

We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.

We foster open communication and short decision-making paths that encourage creative and innovative thinking.

Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.

Role summary

We are seeking a skilled SAP HCM Payroll / SuccessFactors ECP Consultant to join our AMS team in the UK and Ireland, providing expert support for payroll operations. This role focuses on keeping SAP Payroll systems running efficiently, ensuring smooth operation, resolving issues, and continuously optimizing processes within an SAP Application Management Services environment.

Key responsibilities

• Provide expert support for our British and Irish customers’ payroll-related issues, including troubleshooting, and system maintenance.
• Manage and resolve payroll and HR tickets submitted through the C4C system, ensuring timely, accurate solutions while maintaining compliance with local laws and regulations.
• Develop and maintain solutions aligned with business needs, performing ongoing testing to ensure system efficiency and stability.
• Maintain comprehensive documentation of system customisation and improvements, contributing to a best-practices knowledge base.
• Provide professional guidance and support to Operations teams and various functional teams within the organisation.

Required skills and experience

• Demonstrated experience with SAP HCM Payroll and/or SAP SuccessFactors ECP.
• Solid understanding of UK and Ireland payroll regulations and processes.
• Proven experience in system maintenance and support using a ticketing system.
• Strong technical knowledge in customizing and testing across HCM Modules (PYPA, TM, ESS, MSS, T&E, OM etc.).
• Ability to troubleshoot complex issues and provide practical solutions.
• Effective communication and stakeholder management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

What we offer

• Flat organisational structure with an open-door policy.
• A competitive remuneration package and bonus scheme.
• Remote-based role.
• Life insurance policy (3 x basic salary).
• Employer pension contributions.
• Other benefits such as Health Insurance, sabbatical policy, free eye tests, generous maternity/paternity package, and mental health support.
• Professional development and training opportunities i.e. free SAP Learning Hub & Certification access.
• Financial rewards for long service and achievements.
• Employee referral program.

Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris