Sales Consultant Retail

Miele Co Ltd; Greater London; On-site; GBP 22,000 - 24,000; Full time

Job summary

A luxury appliance retailer in London is seeking a Sales Consultant for its Experience Centre. This role involves hosting clients, delivering product demonstrations, and working towards sales targets. Ideal candidates will have experience in luxury retail and a strong customer service background. The position offers a starting salary of £22,998 with opportunities for bonuses and lunch allowances, all within a supportive team culture. If you are passionate and driven to succeed, apply now for this permanent role.

Benefits

Starting salary with annual increase

Quarterly bonus

Lunch allowance

Career progression opportunities

Supportive team culture

Qualifications

• Proven experience in a customer-facing role, ideally in luxury retail.
• Ability to form relationships with high-net-worth clients.
• Confidence in delivering bespoke consultations and in-store demonstrations.

Responsibilities

• Host clients and deliver memorable demonstrations.
• Foster relationships with local businesses and high-net-worth individuals.
• Achieve personal and team sales targets.

Skills

Customer-facing experience

Sales ability

Luxury clienteling experience

IT literacy

Effective communication skills

Job description

We are looking for a Sales Consultant to join our Miele Experience Centre, on Wigmore Street, London. This position works 30 hours a week across four on a rota, including weekends.

The Miele brand is synonymous with quality design & innovation, and, in our new elegantly designed store in Wigmore Street, we curate a hand‑picked selection of the finest luxury lifestyle appliances for our clientele to use in their homes.

Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre forge the link between kitchen dealers, consumers and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centres are different from normal retail stores, with lower footfall but higher‑value customer transactions.

The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience.

In this role you will be…

Reporting to the Store Manager, you will be a natural salesperson and both confident and capable when hosting clients and delivering memorable in‑store demonstrations, and bring an ability to form relationships with local businesses and high‑net‑worth individuals. We are looking for sales consultants who have previous experience in luxury clienteling or delivering bespoke solutions.

Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive; you will be required to demonstrate multiple communication styles across telephone, face‑to‑face and written. You’ll be confident and professional with the ability to respond effectively to quotations and queries.

You will bring previous experience of working in a customer‑facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to effectively multi‑task. IT‑literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.

What can we offer you?

Starting base salary of £22,998 (£28,748 FTE) rising to £23,458 (£29,323 FTE) per annum (inclusive of London Weighting) plus allowances and quarterly bonus, a 30‑hour working week and lunch allowance, plus an evolving pay and benefits package.

We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.

If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now.

Please apply and complete the screening questions. This is a permanent role.

Find out more about working at Miele in retail