Sales Commissions Analyst

Voice AI Space; City of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading AI communication firm in London is seeking a Sales Commissions Analyst to optimize commission processes and design compensation frameworks. The ideal candidate will have strong analytical skills and experience in SaaS environments. The position offers a competitive salary and stock options in a hybrid work setting, as well as benefits like parental leave and private medical insurance.

Benefits

Competitive salary + stock options

Paid parental leave

25 days of annual leave

Cycle to work scheme

Private Medical Insurance

Pension contribution

Work from home setup

Career growth opportunities

Qualifications

• Deep understanding of fixed and variable pay structures in SaaS.
• Experience in a scaling SaaS or tech company preferred.
• SQL proficiency is a plus.

Responsibilities

• Own and optimize commission processes that impact our GTM success.
• Design and maintain payment structures for all quota-carrying roles.
• Champion automation in our tools and workflows.

Skills

Experience with Everstage or similar platforms

Strong analytical skills with proficiency in Excel/Google Sheets

Ability to build trusted relationships across teams

Precision and discretion in handling sensitive data

Ability to align compensation strategy with business outcomes

Job description

Welcome to the video-first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers, what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025!

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role...

We’re looking for a Sales Commissions Analyst to join our growing Deal Strategy team and play a pivotal role in shaping how Synthesia rewards and retains world-class talent. This isn’t just about managing numbers on a spreadsheet — it’s about building fair, transparent, and globally scalable systems that fuel growth, inspire performance, and ensure every employee feels valued and motivated. In this role, you’ll:

• Own and optimize commission processes that directly impact our GTM success.
• Design and consult on compensation frameworks that align with our philosophy and market competitiveness.
• Build repeatable, high-impact processes that support our rapid global growth and keep us ahead of the curve.

Your work will directly influence how we attract, reward, and retain exceptional talent across the globe — making compensation not just a cost, but a strategic advantage. This is a chance to have a career-defining impact: on our people, our performance, and our future.

What You’ll Do:

Compensation Process

• Be the go‑to expert for commissions and compensation processes, owning documentation end-to-end and ensuring every GTM colleague has clarity and confidence in their plan.
• Design and maintain payment structures for all quota‑carrying roles, managing payouts and clawbacks with precision and fairness.
• Champion automation in our tools and workflows, freeing teams to focus on growth and performance.
• Own Everstage (or equivalent platform) end-to-end, configuring and optimizing it to support our evolving needs at scale.

Compensation Strategy

• Bring our compensation philosophy to life, ensuring frameworks are not only compliant with salary bands and labor laws, but also inspiring and competitive in every market we operate in.
• Collaborate with GTM leaders to craft spiffs and incentives that energize teams and drive behaviors that fuel growth.
• Advise leaders on compensation decisions for new hires, promotions, and role changes, making sure we attract and retain the very best talent.
• Partner cross‑functionally with Finance, RevOps, Legal, and People teams to ensure our compensation practices are robust, scalable, and audit‑ready.

Operational Excellence

• Relentlessly improve how we do compensation, finding smarter, more transparent, and more scalable ways to operate.
• Benchmark against the best in class, keeping Synthesia’s processes ahead of industry standards.
• Deliver insights that shape the future of rewards, running analyses that reveal what’s working, what’s not, and how we can keep getting better.

What We’re Looking For

• Technical Skills: Experience with Everstage or similar platforms; strong analytical skills with proficiency in Excel/Google Sheets.
• Compensation Knowledge: Deep understanding of fixed and variable pay structures in SaaS.
• Collaboration Skills: Ability to build trusted relationships across GTM, Finance, HR, and leadership.
• Detail Orientation: Precision and discretion in handling sensitive data.
• Business Acumen: Ability to align compensation strategy with business outcomes.
• Confidentiality & Integrity: Trusted to manage sensitive information with care.

Preferred:

• Experience in a scaling SaaS or tech company.
• SQL proficiency.

Additional context

At Synthesia, this is more than a Sales Commissions Analyst role — it’s your chance to make rewards a strategic lever for growth and to help us continue to attract and inspire world‑class talent worldwide.

We expect everyone to...

• Put the Customer First
• Own it & Go Direct
• Be Fast & Experimental
• Make the Journey Fun

Location: London

Benefits

• 📍 A hybrid setting where you can work from our London office in Soho.
• 💸 A competitive salary + stock options in our fast‑growing Series C start‑up.
• 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay.
• 🌴 25 days of annual leave + public holidays in the country where you are based.
• 🚲 Cycle to work scheme (London).
• 🥳 Regular socials and company retreats + and regular tasty lunches!
• 🏥 Private Medical Insurance including mental health support, dental & vision, cashback and gym discounts. (UK)
• 👉 A generous referral scheme.
• 🧓 Pension contribution/salary sacrifice.
• 💻 Work from home set up.
• 🚀 A huge opportunity for career growth as you’ll help shape a market‑defining product.

You can read more about this in this public Notion page.