Sales Assistant - Norwich Rail, 24 hours

Whsmithcareers; Norwich; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retail company in Norwich is seeking a Sales Assistant to provide exceptional customer service. In this role, you will work with a team to ensure the store is well-organized and inviting for shoppers. The position requires adaptability and a passion for customer experience. We offer rewards such as a pension scheme, paid leave, and employee discounts for our hardworking staff.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Qualifications

• A passion for providing exceptional customer experience.
• Ability to work independently and as part of a team.
• Confident in communicating with team members.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and maintain store standards.
• Meet high standards of display and visual merchandising.
• Support colleagues and work as part of a team.

Skills

Customer service

Teamwork

Adaptability

Communication

Job description

Job details: 24 hour sales assistant role. 5 set working days:

Sunday: 8:45am - 2pm

Monday: 12:15pm - 16:30pm

Wednesday: 5:45am - 11am

Friday: 10:45am - 4pm

Saturday: 6:45am - 12pm

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.