Sales Assistant

Jollyes; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pet retailer in St Helens is seeking a Sales Assistant to join their team. This part-time role emphasizes providing excellent customer service to pet parents, maintaining store standards, and promoting responsible pet ownership. Ideal candidates will have a fun personality, flexibility for evening and weekend shifts, and a passion for pets. Join a company recognized for its workplace culture and career development opportunities.

Benefits

Financial Wellbeing Package

Colleague Discounts

Health & Wellbeing Support

Enhanced Family Leave

Recognition & Rewards

Learning & Development opportunities

Qualifications

• Experience in a customer-facing environment is preferred.
• Ability to provide friendly and helpful customer service.
• A fun personality is essential for interacting with pets and people.

Responsibilities

• Maximise store potential by providing excellent customer service.
• Maintain cleanliness and organization of the store.
• Promote responsible pet ownership and uphold store standards.

Skills

Customer service

Flexibility

Communication

Teamwork

Job description

Retail Sales Assistant - Jollyes Pets - St Helens

Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our St Helens store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times 'Best Places to Work' list.

So, what's in it for you?

The Benefits: At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.

• £8.18 - £12.21 per hourplusbonus potential up £1000 p.a. paid in two installments, terms and conditions apply.
• Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
• Retail Trust Membership: Counselling, wellbeing, and financial support.
• Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
• Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
• Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
• Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
• Enhanced Family Leave: Maternity and paternity packages above statutory levels.
• Recognition & Rewards: Top Dog Award with extra day off and perks.
• Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
• Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes!

* = Pro rata for part time colleagues

What do we need from you?

Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

• We are seeking people with a fun personality who are great at interacting with pets and people.
• Enjoy the challenges of a fast-paced retail workplace.
• Ideally, you will have experience in a similar, customer facing environment and have a hands‑on approach.
• Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
• A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
• Part time, permanent position – 15 hours per week

About Jollyes Pets

Jollyes are an award‑winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!

To Apply

If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!