Sales Administrator

Johnson Controls; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dynamic organization is seeking a motivated Sales Quotation Administrator to support the Sales and Operations teams. This hybrid role, based in Solihull, involves preparing customer quotes, ensuring pricing accuracy, and responding to client inquiries. Ideal candidates have experience in customer service, strong organizational skills, and a desire to learn. The position offers competitive salary, comprehensive benefits, and opportunities for development within a supportive team environment.

Benefits

Competitive salary

Paid holidays plus bank holidays

Comprehensive benefits package

On-the-job and cross-functional training

Supportive team environment

Ongoing development opportunities

Qualifications

• Experience in an office or customer service environment.
• Willingness to learn and manage multiple priorities.
• Basic problem-solving and critical-thinking abilities.

Responsibilities

• Support the creation of accurate customer quotations.
• Review customer requirements for pricing accuracy.
• Collaborate with sales team and senior quoting specialists.

Skills

Organisational skills

Attention to detail

Written communication

Verbal communication

Interest in technology

Problem-solving abilities

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word)

CRM or quoting system

Job description

Location: Solihull (Hybrid – fixed office days: Tuesdays and Thursdays)

Job Overview

We are looking for a motivated and detail‑oriented Sales Quotation Administrator to support our Sales and Operations teams in preparing and managing customer quotes. You will work closely with experienced colleagues to deliver accurate and timely quotations while learning the fundamentals of pricing and customer service.

This is a great opportunity for someone with a technical mindset or a desire to start a career in sales support, pricing, or customer service within a dynamic organisation.

Key Responsibilities

• Support the creation of accurate customer quotations by gathering information from clients and internal departments.
• Review customer requirements and product details to ensure accurate pricing and documentation.
• Enter and maintain customer and pricing data in internal systems.
• Collaborate with senior quoting specialists and the Sales team to ensure quotes meet company standards and customer expectations.
• Respond to basic client enquiries regarding pricing, product availability, and quotation status.
• Track and follow up on pending quotations to ensure timely responses.
• Participate in training to develop knowledge of company products, pricing models, and quoting tools.

What We Offer

• Competitive salary
• Paid holidays plus bank holidays
• Comprehensive benefits package, including matched pension, life assurance, employee assistance programme, referral scheme, and retail discounts (including high street brands, cycle‑to‑work scheme, and Johnson Controls products)
• On‑the‑job and cross‑functional training
• Supportive and collaborative team environment
• Access to business resource groups
• Ongoing development and long‑term career opportunities

What We’re Looking For

Required:

• Experience in an office or customer service environment
• Strong organisational skills and attention to detail
• Interest in technology
• Good written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word); CRM or quoting system experience is a plus
• Willingness to learn, collaborate, and manage multiple priorities effectively
• Basic problem‑solving and critical‑thinking abilities

Preferred:

• Experience with CCTV or EAS systems
• High school diploma or equivalent; further education in business, finance, or a related field is an advantage