Sales Administrator

BDR Group; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT and telecom solutions provider in Hemel Hempstead is seeking a detail-driven Sales Administrator to join their fast-paced sales team. The ideal candidate will have at least 2 years in sales administration, proficiency in Salesforce CRM and Microsoft Office, and a solid understanding of IT products and services. This role requires excellent organizational and communication skills, with the opportunity to thrive in a structured environment while contributing to the team's success.

Qualifications

• Minimum of 2 years’ experience in a sales administration role, ideally within the IT sector.
• Confident using Salesforce CRM and Microsoft Office Suite, especially Excel.
• Good understanding of IT products, services, and trends.

Responsibilities

• Process and manage sales orders with accuracy and efficiency.
• Maintain up-to-date records using Salesforce CRM.
• Collaborate with technical teams for product verification.
• Act as a liaison between sales, customers, and internal departments.
• Respond to customer queries promptly and effectively.
• Handle administrative support tasks for the sales team.

Skills

Detail-driven

Tech-savvy

Strong organisational skills

Excellent communication skills

Problem-solving mindset

Customer-first approach

Team player

Tools

Salesforce CRM

Microsoft Office Suite

Excel

Job description

Office-based | Hemel Hempstead

At BDR Group, we’re all about Delivering Excellence - to our clients, to our partners, and to our people. As a trusted UK leader in IT and telecoms solutions, we support modern businesses with cutting-edge services and a reliable partnership that grows with them.

We’re now looking for a Sales Administrator to join our fast-paced sales team in Hemel Hempstead. If you're detail-driven, tech-savvy, and thrive in a dynamic environment, this is your chance to contribute to our continued growth and success.

Key Responsibilities:

• Process and manage sales orders for IT products and services with accuracy and efficiency.
• Maintain up-to-date records of customer and product data using Salesforce CRM.
• Collaborate with technical teams to verify product details and ensure accurate, competitive pricing.
• Act as a liaison between sales, customers, and internal departments to support clear and effective communication.
• Respond to customer queries, providing prompt, helpful information and outstanding service.
• Handle administrative support tasks including documentation, reporting, and scheduling for the sales team.

What We're Looking For:

• A minimum of 2 years’ experience in a sales administration role, ideally within the IT sector.
• Confident using Salesforce CRM and Microsoft Office Suite, especially Excel.
• Good understanding of IT products, services, and trends in the tech industry.
• Strong organisational skills, with the ability to multitask and manage time effectively.
• Excellent communication skills - both written and verbal.
• Able to perform well under pressure and meet deadlines consistently.

Key Competencies:

• Meticulous attention to detail.
• Problem-solving mindset.
• Customer-first approach.
• Team player with strong collaboration skills.

Work Environment:

This is a great opportunity for someone who thrives in a structured, fast-paced environment and wants to make a meaningful impact in a growing technology sales team.

Apply now to become a vital part of BDR Group’s journey and success!