RTA Claims Handler - Third Party (Hybrid)

Somerset Bridge Group; Newcastle upon Tyne; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A claims handling organization in Newcastle upon Tyne seeks a Claims Handler - Third Party. You will manage a portfolio of road traffic claims, investigate incidents, and ensure excellent customer service. The role requires prior experience with RTA claims, strong negotiation skills, and proficiency in Microsoft Office. Benefits include hybrid working, generous leave, and professional development. If you are ready to contribute to a supportive team, we encourage you to apply.

Benefits

25 days annual leave, increasing with service

Discretionary annual bonus

Flexible working options

Hybrid working arrangement

Healthcare Cash Plan

Pension scheme

Cycle to Work Scheme

Qualifications

• Previous experience with Road Traffic Act (RTA) claims.
• Understanding of liability, quantum, and litigation.
• Ability to multitask and use multiple systems.

Responsibilities

• Provide excellent service to customers via phone and in writing.
• Handle own portfolio of claims.
• Investigate incidents and settle claims effectively.

Skills

Customer service excellence

Negotiation skills

Strong attention to detail

Verbal and written communication

Empathy

Proficient in technology

Team player

Education

CII qualification

Tools

Microsoft Office

Job description

A claims handling organization in Newcastle upon Tyne seeks a Claims Handler - Third Party. You will manage a portfolio of road traffic claims, investigate incidents, and ensure excellent customer service. The role requires prior experience with RTA claims, strong negotiation skills, and proficiency in Microsoft Office. Benefits include hybrid working, generous leave, and professional development. If you are ready to contribute to a supportive team, we encourage you to apply.