Room Attendant

Sea Containers Hotel Limited; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A luxury hotel on the Thames is seeking a dedicated Room Attendant to ensure guests enjoy a spotless and welcoming stay. In this role, you will clean and service guest rooms and bathrooms to the highest standards. You will play a crucial part in maintaining cleanliness in all areas, while providing friendly and professional service to guests. This position offers a range of benefits including complimentary hotel stays, discounts in restaurants, and bespoke training programs.

Benefits

6 complimentary nights at any Lore Group hotel

50% employee discount at partner hotels

Bespoke training programmes

Employee assistance programme

Qualifications

• Experience in a similar role preferred but not mandatory.
• Willingness to adhere to health and safety procedures.
• Ability to work well in a team and independently.

Responsibilities

• Clean and service guest bedrooms and bathrooms.
• Maintain cleanliness of public areas.
• Report maintenance issues promptly.
• Provide friendly service to guests.

Skills

Attention to detail

Time management

Communication skills

Job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.**The Role**As a Room Attendant, you will play a vital part in ensuring our guests enjoy a spotless, comfortable, and welcoming stay. You will take pride in maintaining our beautifully designed rooms to the highest standards, while embodying the warmth and spirit of Sea Containers London.**Key Responsibilities*** Clean and service guest bedrooms and bathrooms to the hotel's brand standards.* Replace linen, towels, and guest amenities as required.* Maintain the cleanliness of corridors, pantries, and housekeeping areas.* Report any maintenance issues, damaged items, or lost property promptly.* Follow all health, safety, and hygiene procedures.* Re-stock cleaning supplies and ensure equipment is maintained in good condition.* Work efficiently and manage time to meet daily room targets.* Provide friendly and professional service to guests when approached.* Support colleagues and contribute to a positive team environment.* Ensure all rooms are presented to a high standard for guest check-in times.At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:* Guest experience including dinner and drinks* 6 complimentary nights a year at any Lore Group hotel* Lore Group Employee & Immediate Family Rates* Lore Group Friend and Family Rates* 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery* 50% discount in Lore Group restaurants and bars* Discounts in our spa and cinema* Contribution towards Health - Cash Plan* 2 days paid volunteering leave per year* Life Assurance* Length of service incentives (additional holiday)* Bespoke training programmes* Free meals on duty* Incentives such as Ride-to-Work and season ticket loan* Quarterly employee award ceremony and company staff parties* Employee assistance programme**Location:** London