Retirement Living Support Coordinator

The Riverside Group; Sefton; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading not-for-profit housing provider in the UK seeks a Retirement Living Assistant to enhance the lives of residents through effective housing management. The role entails assisting with tenancy agreements, acting as a primary contact, and maintaining confidentiality in all interactions. Ideal candidates will possess strong customer service skills, experience with vulnerable populations, and basic IT proficiency. The position offers a full-time contract with competitive pay and an inclusive work environment.

Benefits

Competitive pay

Generous pension

28 days holidays plus bank holidays

Flexible working options

Investment in personal development

Qualifications

• Experience working in a customer-focused environment.
• Excellent communication skills and experience with vulnerable individuals.
• Basic proficiency in Microsoft Office and willingness to learn.

Responsibilities

• Act as the initial point of contact on the phone and at reception.
• Assist in comprehensive housing management including tenancy agreements.
• Ensure health and safety standards are upheld within the scheme.

Skills

Customer Focus

Communication Skills

Experience with vulnerable people

IT Skills in Microsoft Office

Education

Formal care, support or housing qualification

Job description

A leading not-for-profit housing provider in the UK seeks a Retirement Living Assistant to enhance the lives of residents through effective housing management. The role entails assisting with tenancy agreements, acting as a primary contact, and maintaining confidentiality in all interactions. Ideal candidates will possess strong customer service skills, experience with vulnerable populations, and basic IT proficiency. The position offers a full-time contract with competitive pay and an inclusive work environment.