Retail Supervisor - Full Time

Farmfoods Ltd; Liverpool; On-site; GBP 28,000; Full time

Job summary

A family-run grocery store in Liverpool is looking for a Retail Supervisor to lead the shop team. In this full-time role, you will support the management in providing excellent customer service, ensure operational tasks are handled efficiently, and take responsibility for the shop in the manager's absence. The ideal candidate should have a friendly, hardworking attitude and some experience in retail management. This position offers 39 hours a week, competitive pay of £13.11 per hour, and various benefits including staff discounts and training opportunities.

Benefits

30 days holiday each year

15% staff discount

Workplace pension

Free life assurance

Training and development opportunities

Qualifications

• Experience as a supervisor, team leader, or manager in retail is desirable.
• A friendly and hardworking approach is essential.
• Ability to build strong working relationships.

Responsibilities

• Support the manager in running an efficient shop.
• Open and close the shop, handle cash, place orders.
• Ensure shop routines are completed for safety and cleanliness.

Skills

Customer service skills

Team management

Trustworthiness

Interpersonal skills

Job description

Retail Supervisor – Full Time

Hours: 39 hours across 5 days per week

Pay: £13.11 per hour

Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new retail supervisor for our shop in Speke Boulevard, Speke. This is a permanent full‑time position, working a variety of shifts, 5 days from 7 each week. Full‑time candidates must be fully flexible in their availability throughout the week, including weekends.

Pay & Benefits

We offer an hourly pay rate of £13.11, with a guaranteed minimum of 39 hours per week (£511 per week). Overtime may be available. In addition to pay, you will receive:

• 30 days holiday each year
• Great training and development opportunities
• 15% staff discount at over 300 shops
• A smart uniform
• Free life assurance
• Workplace pension
• A staff benefits package (virtual GP, discounted cinema tickets, gym memberships, days out and travel)

Responsibilities

• Part of the management team; support the manager in leading the team to run an efficient shop and provide great customer service.
• Take full responsibility for running the shop in the manager’s absence: ensure customers are looked after, deliveries are handled quickly and shop routines are completed to maintain a safe, clean, and tidy shop.
• Open and close the shop, handle cash, place orders and develop your team of retail assistants.
• Take responsibility for operational cost control – including shrinkage, waste and payroll.

Requirements

• A friendly, positive, hardworking approach to work.
• A people‑person who gets on well with everyone and can build strong working relationships.
• Trustworthiness and reliability – a key member of a small team whose customers and colleagues depend on you.
• Some experience as a supervisor, team leader or manager in retail (or similar) is desirable, but we welcome those looking to take the first steps in a retail management career.

Long‑Term Opportunities

Breaking into Farmfoods offers a pathway to higher roles such as Shop Manager and Area Manager through our internal promotion programme and training.

About Farmfoods

Farmfoods is a family business that values offering great value and quality products. We pride ourselves on clean shops and a friendly customer experience.

Contract Information

Position: FTSV, Hours: 39, Days: 5