Retail Shop Supervisor – Hospice Charity (South Elmsall)

Prince of Wales Hospice; Pontefract; On-site; GBP 20,000 - 25,000; Part time

Job summary

A charity-focused hospice seeks a motivated Shop Supervisor for its South Elmsall clothing store. This role includes supporting the Shop Manager, driving sales, and leading a passionate team of volunteers to enhance customer service. Ideal candidates will have retail experience, strong communication skills, and a proactive approach to team leadership. Enjoy competitive benefits, ongoing training, and being part of a community that makes a difference. Closing date: January 11, 2026.

Benefits

27 days annual leave plus bank holidays

Enhanced sick pay

Contributory pension scheme

Discounted meals during working hours

Discounted local gym memberships

Ongoing training and career development

Qualifications

• Retail experience, ideally in a supervisory role.
• Excellent customer service and communication skills.
• Ability to organise, prioritise and work to sales targets.
• Efficiently process donated stock and maintain high merchandising standards.
• Flexible, positive, and proactive approach to team leadership.
• Recruit, train, and support volunteers.

Responsibilities

• Support the Shop Manager in day-to-day operations.
• Drive sales and deliver excellent customer service.
• Lead a team of dedicated volunteers.
• Take charge when deputising for the Shop Manager.

Skills

Retail experience

Excellent customer service

Communication skills

Organisational skills

Team leadership

Job description

A charity-focused hospice seeks a motivated Shop Supervisor for its South Elmsall clothing store. This role includes supporting the Shop Manager, driving sales, and leading a passionate team of volunteers to enhance customer service. Ideal candidates will have retail experience, strong communication skills, and a proactive approach to team leadership. Enjoy competitive benefits, ongoing training, and being part of a community that makes a difference. Closing date: January 11, 2026.