Retail Security Specialist: Safe Shopping & Service

OCS Group; Bedford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading facilities management company in Bedford is seeking a Retail Security Officer to ensure a safe and secure shopping environment. Key responsibilities include monitoring CCTV, conducting patrols, and responding to incidents. Candidates must hold a valid SIA License and possess strong observational and communication skills. This role requires the ability to manage confrontational situations calmly while providing excellent customer service.

Qualifications

• Valid SIA License – Door Supervisor (DS) or Security Guarding required.
• Ability to identify suspicious behaviour effectively.
• Experience managing difficult situations calmly.

Responsibilities

• Act as a visible security presence in the store.
• Conduct regular patrols for safety.
• Monitor CCTV for suspicious activities.
• Respond to incidents and alarms promptly.
• Liaise with management regarding security concerns.

Skills

Strong observational skills

Communication skills

Calm under pressure

Professionalism

Job description

A leading facilities management company in Bedford is seeking a Retail Security Officer to ensure a safe and secure shopping environment. Key responsibilities include monitoring CCTV, conducting patrols, and responding to incidents. Candidates must hold a valid SIA License and possess strong observational and communication skills. This role requires the ability to manage confrontational situations calmly while providing excellent customer service.