Retail Floor Coach - Commercial & Customer Experience Lead

Nike; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global retail company in Greater London is seeking a passionate individual for the role of Coach. As a Coach, you will lead a team, ensure exceptional consumer service, manage daily business operations, and promote a positive work environment. This position offers attractive salary, monthly bonuses, employee discounts, and exciting career opportunities. Ideal candidates possess leadership experience, strong communication skills, and flexibility to work shifts. Join us in bringing inspiration and innovation to every athlete in the world.

Benefits

Attractive salary that evolves with the market

Monthly bonus payments

Online and in-store employee discounts

Benefits Package, Pension & Share scheme

Development and career opportunities

Regular training on leadership, sales and products

Access to sports activities

Opportunities to participate in unique NIKE moments

Qualifications

• Passion for NIKE and/or love of sport.
• Experience in retail and/or leadership positions.
• Very good command of English (written and spoken).

Responsibilities

• Use expertise in consumer service to deliver a premium brand experience.
• Lead and motivate employees in your department to ensure excellent work atmosphere.
• Manage daily business to reach sales targets including digital services.

Skills

Passion for NIKE and/or love of sport

Experience in retail and/or leadership positions

Very good command of English

Experience serving exceptional consumer service

Ability to coach and develop a strong team

Strong focus on communication

Flexibility to work in shifts and on weekends

Job description

A global retail company in Greater London is seeking a passionate individual for the role of Coach. As a Coach, you will lead a team, ensure exceptional consumer service, manage daily business operations, and promote a positive work environment. This position offers attractive salary, monthly bonuses, employee discounts, and exciting career opportunities. Ideal candidates possess leadership experience, strong communication skills, and flexibility to work shifts. Join us in bringing inspiration and innovation to every athlete in the world.