Retail Customer Service Assistant

advancedwebventures; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in the United Kingdom is seeking a Retail Customer Service Assistant to join their team. The role involves ensuring customer satisfaction, safety in the workplace, and maintaining a positive environment. No prior retail experience is required as training will be provided. This part-time role offers flexible hours and various employee benefits, including discounts and a pension scheme.

Benefits

Flexible hours

Career progression

Paid holiday

25% store discount

Access to wellbeing services

Free hot drinks

Pension scheme

Responsibilities

• Ensure safety in line with company policies.
• Serve customers efficiently and effectively.
• Foster a positive and inclusive work environment.
• Prepare and serve food and drinks.
• Handle deliveries and stock management.
• Support company offers and promotions.
• Perform cleaning duties across the store.

Skills

Passion for customer service

Ability to work in a team

Job description

Retail Customer Service Assistant – Advanced Web Ventures, LLC

About Bp Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What You Get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here

What We Are Looking For

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What You Will Be Responsible For

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp's offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

How to apply

Simply click on apply and have an up-to-date CV ready!

Applicants welcome from 16+.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Marketing Services