Retail Customer Experience Associate (Betting Shop)

Betfred Group; Eltham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading bookmaker in Eltham, UK is seeking a dedicated Assistant Sales Manager to enhance customer experiences daily. This role requires team collaboration and expertise in products and promotions, ensuring a welcoming atmosphere for patrons. Candidates should be 18+, possess outstanding customer service skills, and be available for various shifts. Benefits include bonuses, pension contributions, and mental health support, fostering a rewarding working environment.

Benefits

Bonuses and incentives

Pension contributions

Mental health support

Retail discount vouchers

Qualifications

• Must be 18+ with the right to work in the UK.
• Availability to work evenings, weekends, and public holidays.
• A passion for sports and gaming is beneficial.

Responsibilities

• Process customers’ bets in a timely manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with expert knowledge of products.

Skills

Outstanding customer service skills

Ability to engage with customers

Eagerness to learn

Job description

A leading bookmaker in Eltham, UK is seeking a dedicated Assistant Sales Manager to enhance customer experiences daily. This role requires team collaboration and expertise in products and promotions, ensuring a welcoming atmosphere for patrons. Candidates should be 18+, possess outstanding customer service skills, and be available for various shifts. Benefits include bonuses, pension contributions, and mental health support, fostering a rewarding working environment.