Retail & Catering Manager

Gulliversfun; Warrington; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known theme park in Warrington is seeking an experienced Retail and Catering Manager to oversee operations of its food and beverage services. You will lead and inspire a team of approximately 90 staff, focusing on maximizing sales and delivering exceptional guest service. The ideal candidate should possess proven management experience in the retail and hospitality sectors and hold a Level 2 Food Hygiene Certificate. Flexible working hours and team incentives are part of the package.

Benefits

Flexible working hours

Tickets for friends and family

Incentives and rewards

Team days out

Full uniform provided, including warm coats for colder months

Qualifications

• Proven management experience in retail and hospitality sectors.
• Strong leadership and team coaching skills.
• Ability to identify sales opportunities and drive revenue growth.

Responsibilities

• Manage all retail, food, and beverage operations.
• Lead, manage, and inspire a team of approximately 90 staff.
• Maximize sales, profit, service, and quality.

Skills

Proven management experience in retail and hospitality sectors

Strong leadership and team coaching skills

Ability to identify sales opportunities and drive revenue growth

Excellent communication skills

Education

Level 2 Food Hygiene Certificate

Job description

We are looking for a fun and versatile Retail and Catering Manager to join our Management Team at Gulliver’s Theme Park & Resort in Warrington.

Reporting to the Commercial Manager, you will be responsible for all retail, food, and beverage operations of the business. You will lead, manage, and inspire a team of approximately 90 staff across the Resort, with the goal of maximizing sales, profit, service, and quality. By leading your supervisors and their teams, you will deliver outstanding service, create an exceptional guest experience, and foster a positive work environment. Building strong relationships with other departments and collaborating to enhance the overall guest experience are essential aspects of this role.

Interviews will take place on Wednesday 18th June 2025.

Requirements / Qualifications

• Proven management experience in retail and hospitality sectors.
• Strong leadership and team coaching skills.
• Ability to identify sales opportunities and drive revenue growth.
• Experience in managing budgets and financials.
• Hold a Level 2 Food Hygiene Certificate.
• Ability to multitask and perform effectively in a fast-paced environment.
• Self-motivated with the ability to work independently.
• Excellent communication skills and relationship-building abilities with guests and clients.
• Knowledge of industry best practices, trends, and legislation.
• Experience working in high-volume retail and catering outlets, ideally within attractions, leisure, hospitality, or large holiday parks.

Information for Candidates:

You must have proof of right to work in the UK (e.g., birth certificate or current passport) and be able to provide references. Please ensure you have these documents before applying.

Gulliver's is an equal opportunities employer.

• Flexible working hours
• Tickets for friends and family
• Incentives and rewards
• Team days out
• Full uniform provided, including warm coats for colder months